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Information about Hotel Bürgerhof

This hotel in Cologne is situated near the Niehl port and Ford factory, just a 10-minute drive from the city centre, exhibition grounds, and attractions including the world-famous cathedral. The privately run Hotel Bürgerhof welcomes you to relax in its brightly furnished rooms with access to Sky TV channels. Free WiFi is available in all areas. Wake up to a freshly prepared breakfast buffet which offers something for everybody.

Please inform Hotel Bürgerhof in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property.

Services of Hotel Bürgerhof

  • Temporary art galleries
  • Smoke alarms
  • Process in place to check health of guests
  • Allergy-free room
  • Express check-in/check-out
  • WiFi
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • WiFi available in all areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Soundproof rooms
  • CCTV in common areas
  • Tour desk
  • Contactless check-in/check-out
  • Property is cleaned by professional cleaning companies
  • Fire extinguishers
  • Physical distancing in dining areas
  • Meeting/banquet facilities
  • Heating
  • Non-smoking throughout
  • On-site parking
  • Parking
  • Staff follow all safety protocols as directed by local authorities
  • Shared lounge/TV area
  • Luggage storage
  • Designated smoking area
  • Cycling
  • Fax/photocopying
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Mini-market on site
  • Non-smoking rooms
  • Guest accommodation sealed after cleaning
  • Internet services
  • Private parking
  • Use of cleaning chemicals that are effective against Coronavirus
  • Hand sanitizer in guest accommodation and key areas
  • Free WiFi
  • Security alarm
  • Cashless payment available
  • Guest accommodation is disinfected between stays
  • Physical distancing rules followed
  • First aid kit available
  • CCTV outside property
  • Hiking
  • All plates, cutlery, glasses and other tableware have been sanitized

Address

Sebastian Str. 184-186

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During the booking process you will be offered all the services you can add:
  • Our support packs
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  • Additional luggage
  • Car rental
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  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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