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Information about Dreams Riviera Cancun Resort & Spa Hotel

Near Crococun Zoo

Make yourself at home in one of the 486 guestrooms featuring iPod docking stations and plasma televisions. Rooms have private balconies or patios. Wired and wireless Internet access is complimentary, while DVD players and satellite programming provide entertainment. Bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a nightclub, and a health club. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy French cuisine at Bordeaux, one of the hotel's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Mingle with other guests at the complimentary reception, held daily. When you are in need of a refreshing drink, visit the poolside bar or one of 6 bars/lounges, or 2 beach bars.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Puerto Morelos? This hotel has facilities measuring 8341 square feet (775 square meters), including a conference center. Free valet parking is available onsite.With a stay at Dreams Riviera Cancun Resort & Spa in Puerto Morelos, you'll be on the beach, within a 15-minute drive of Puerto Morelos Town Square and Crococun Zoo. This 4.5-star hotel is 14.7 mi (23.7 km) from Maroma Beach and 14.8 mi (23.9 km) from Ventura Park Cancun.

Services of Dreams Riviera Cancun Resort & Spa Hotel

  • Air conditioning
  • Diving
  • Security alarm
  • Fire extinguishers
  • Process in place to check health of guests
  • Tour desk
  • Children television networks
  • First aid kit available
  • Barber/beauty shop
  • Airport shuttle (additional charge)
  • Hot tub/jacuzzi
  • Sauna
  • Themed dinner nights
  • Safety deposit box
  • Outdoor pool (all year)
  • Food can be delivered to guest accommodation
  • Children's playground
  • Express check-in/check-out
  • Room service
  • ATM/cash machine on site
  • Thermometers for guests provided by property
  • Board games/puzzles
  • Cycling
  • Staff follow all safety protocols as directed by local authorities
  • Shuttle service (additional charge)
  • Bridal suite
  • Karaoke
  • Shallow end
  • Concierge service
  • Movie nights
  • Ironing service
  • Cooking class
  • Airport shuttle
  • Non-smoking rooms
  • Currency exchange
  • Snorkelling
  • Restaurant
  • WiFi
  • Snack bar
  • Shared lounge/TV area
  • Fitness centre
  • Use of cleaning chemicals that are effective against Coronavirus
  • Kids' outdoor play equipment
  • Heated pool
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Kids' club
  • Outdoor pool
  • Stand-up comedy
  • 24-hour security
  • 24-hour front desk
  • Car hire
  • CCTV in common areas
  • Evening entertainment
  • Indoor play area
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Gift shop
  • Free parking
  • Luggage storage
  • Shoeshine
  • Internet services
  • Designated smoking area
  • Entertainment staff
  • Table tennis
  • Windsurfing
  • Water sport facilities (on site)
  • Massage
  • Lift
  • Live music/performance
  • Access to health care professionals
  • Bar
  • Babysitting/child services
  • Daily housekeeping
  • Facilities for disabled guests
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Dry cleaning
  • Business centre
  • Bike tours
  • Trouser press
  • Guest accommodation sealed after cleaning
  • Private check-in/check-out
  • Hand sanitizer in guest accommodation and key areas
  • Pool/beach towels
  • Physical distancing rules followed
  • Newspapers
  • Face masks for guests available
  • Private beach area
  • Smoke alarms
  • Beachfront
  • Billiards
  • Terrace
  • Archery
  • Infinity pool
  • Kid meals
  • Pool bar
  • Laundry
  • Valet parking
  • On-site parking
  • Physical distancing in dining areas
  • Family rooms
  • Meeting/banquet facilities
  • Garden
  • Private parking
  • Cashless payment available
  • Contactless check-in/check-out
  • Spa and wellness centre
  • Mobile app for room service
  • Sun terrace
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Fax/photocopying
  • CCTV outside property
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Allergy-free room
  • Books, DVDs, music for children
  • Swimming Pool
  • Heating
  • Delivered food is securely covered
  • Parking
  • WiFi available in all areas
  • VIP room facilities
  • Aerobics
  • Kid-friendly buffet
  • Nightclub/DJ
  • Property is cleaned by professional cleaning companies
  • Free WiFi
  • Guest accommodation is disinfected between stays
  • Golf course (within 3 km)
  • Swimming pool toys
  • Shops (on site)

Address

Carretera Federal Chetumal Puerto Juárez, Km 324-342 Manzana 1, Lote 3, SM 11

Customers rating

90
2040 reviews by TrustYou

Hotel badges

  • Family Hotel
  • Beach Hotel
  • Resort Hotel
  • Wellness Hotel

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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