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Information about Dreams Riviera Cancun Resort & Spa Hotel

Near Crococun Zoo

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a nightclub, and a health club. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy French cuisine at Bordeaux, one of the hotel's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Mingle with other guests at the complimentary reception, held daily. When you are in need of a refreshing drink, visit the poolside bar or one of 6 bars/lounges, or 2 beach bars.

The property is closed between March 26 and June 30.Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Puerto Morelos? This hotel has facilities measuring 8341 square feet (775 square meters), including a conference center. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.Make yourself at home in one of the 486 guestrooms featuring iPod docking stations and plasma televisions. Rooms have private balconies or patios. Wired and wireless Internet access is complimentary, while DVD players and satellite programming provide entertainment. Bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.With a stay at Dreams Riviera Cancun Resort & Spa in Puerto Morelos, you'll be on the beach, within a 15-minute drive of Puerto Morelos Town Square and Crococun Zoo. This 4.5-star hotel is 14.7 mi (23.7 km) from Maroma Beach and 14.8 mi (23.9 km) from Ventura Park Cancun.

Services of Dreams Riviera Cancun Resort & Spa Hotel

  • Board games/puzzles
  • Shoeshine
  • Shallow end
  • Allergy-free room
  • Private check-in/check-out
  • Pool/beach towels
  • Thermometers for guests provided by property
  • Car hire
  • Access to health care professionals
  • Airport shuttle
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Bike tours
  • WiFi available in all areas
  • Concierge service
  • CCTV in common areas
  • Tour desk
  • Live music/performance
  • Contactless check-in/check-out
  • Property is cleaned by professional cleaning companies
  • Fire extinguishers
  • Meeting/banquet facilities
  • Daily housekeeping
  • 24-hour security
  • Outdoor pool (all year)
  • Heating
  • Stand-up comedy
  • Bridal suite
  • Facilities for disabled guests
  • Water sport facilities (on site)
  • Parking
  • Barber/beauty shop
  • Food can be delivered to guest accommodation
  • Restaurant
  • Sauna
  • Designated smoking area
  • Trouser press
  • Cycling
  • Delivered food is securely covered
  • Archery
  • Fax/photocopying
  • Entertainment staff
  • Movie nights
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Kid meals
  • Golf course (within 3 km)
  • Themed dinner nights
  • Books, DVDs, music for children
  • Guest accommodation sealed after cleaning
  • Windsurfing
  • Ironing service
  • 24-hour front desk
  • Internet services
  • Laundry
  • Cashless payment available
  • Terrace
  • Physical distancing rules followed
  • First aid kit available
  • Cooking class
  • Karaoke
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Billiards
  • Infinity pool
  • Smoke alarms
  • Outdoor pool
  • Process in place to check health of guests
  • Garden
  • Express check-in/check-out
  • Pool bar
  • Heated pool
  • Dry cleaning
  • WiFi
  • VIP room facilities
  • Kid-friendly buffet
  • Lift
  • Snorkelling
  • Fitness centre
  • Safety deposit box
  • Bar
  • Kids' club
  • Beachfront
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Massage
  • Aerobics
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Nightclub/DJ
  • Hot tub/jacuzzi
  • Mobile app for room service
  • Children television networks
  • ATM/cash machine on site
  • Free parking
  • Physical distancing in dining areas
  • Indoor play area
  • Shops (on site)
  • Face masks for guests available
  • Babysitting/child services
  • Air conditioning
  • On-site parking
  • Gift shop
  • Staff follow all safety protocols as directed by local authorities
  • Children's playground
  • Shared lounge/TV area
  • Luggage storage
  • Family rooms
  • Kids' outdoor play equipment
  • Room service
  • Currency exchange
  • Snack bar
  • Swimming pool toys
  • Spa and wellness centre
  • Airport shuttle (additional charge)
  • Diving
  • Private beach area
  • Table tennis
  • Business centre
  • Non-smoking rooms
  • Private parking
  • Use of cleaning chemicals that are effective against Coronavirus
  • Evening entertainment
  • Swimming Pool
  • Hand sanitizer in guest accommodation and key areas
  • Free WiFi
  • Security alarm
  • Newspapers
  • Sun terrace
  • Guest accommodation is disinfected between stays
  • Shuttle service (additional charge)
  • CCTV outside property
  • Valet parking

Address

Carretera Federal Chetumal Puerto Juárez, Km 324-342 Manzana 1, Lote 3, SM 11

Customers rating

89
2072 reviews by TrustYou

Hotel badges

  • Resort Hotel
  • Beach Hotel
  • Wellness Hotel
  • Family Hotel

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  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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