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Information about Dreams Riviera Cancun Hotel

Near Crococun Zoo

Make yourself at home in one of the 486 guestrooms featuring iPod docking stations and plasma televisions. Rooms have private balconies or patios. Wired and wireless Internet access is complimentary, while DVD players and satellite programming provide entertainment. Bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a nightclub, and a health club. This hotel also features complimentary wireless Internet access, concierge services, and babysitting (surcharge).All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy French cuisine at Bordeaux, one of the hotel's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. When you are in need of a refreshing drink, visit the poolside bar or one of 6 bars/lounges, or 2 beach bars. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Puerto Morelos? This hotel has facilities measuring 8341 square feet (775 square meters), including a conference center. Free valet parking is available onsite.With a stay at Dreams Riviera Cancun Resort & Spa - All Inclusive in Puerto Morelos, you'll be on the beach, a 4-minute walk from Puerto Morelos Beach and a 5-minute drive from Ojo de Agua Beach. This 4.5-star hotel is 14.7 mi (23.7 km) from Maroma Beach and 1.8 mi (2.9 km) from Crococun Zoo.

Services of Dreams Riviera Cancun Hotel

  • Body wrap
  • Non-smoking rooms
  • Stand-up comedy
  • Yoga classes
  • Fitness/spa locker rooms
  • Room service
  • Water sport facilities on site
  • Hot tub/Jacuzzi
  • Bar
  • Movie nights
  • Facilities for disabled guests
  • Massage
  • Shallow end
  • Cashless payment available
  • Billiards
  • Laundry
  • 24-hour security
  • Guest accommodation sealed after cleaning
  • Make up services
  • Heating
  • Designated smoking area
  • CCTV outside property
  • Hair styling
  • Thermometers for guests provided by property
  • Shuttle service (additional charge)
  • Hand sanitizer in guest accommodation and key areas
  • Meeting/banquet facilities
  • Kid meals
  • Food can be delivered to guest accommodation
  • Hair cut
  • Facial treatments
  • Strollers
  • Entertainment staff
  • Beachfront
  • Manicure
  • Mobile app for room service
  • Tour desk
  • Board games/puzzles
  • Swimming Pool
  • Car hire
  • Lift
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Private beach area
  • Process in place to check health of guests
  • Pet bowls
  • Outdoor pool (all year)
  • Physical distancing in dining areas
  • Use of cleaning chemicals that are effective against Coronavirus
  • Light therapy
  • Babysitting/child services
  • Free parking
  • Airport shuttle (additional charge)
  • WiFi
  • Children's playground
  • Allergy-free room
  • Archery
  • Swimming pool
  • Themed dinner nights
  • Live music/performance
  • Key access
  • 24-hour front desk
  • Hair treatments
  • Smoke alarms
  • Indoor play area
  • Infinity pool
  • Pedicure
  • Valet parking
  • Luggage storage
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Shuttle service
  • Private check-in/check-out
  • Hair colouring
  • Ironing service
  • Golf course (within 3 km)
  • Kids' outdoor play equipment
  • Family rooms
  • Terrace
  • Table tennis
  • Diving
  • Daily housekeeping
  • Fire extinguishers
  • Barber/beauty shop
  • Swimming pool toys
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Spa lounge/relaxation area
  • Heated pool
  • Karaoke
  • Concierge service
  • Massage chair
  • Private parking
  • Garden
  • Spa facilities
  • Snorkelling
  • Security alarm
  • Kids' pool
  • Contactless check-in/check-out
  • Fitness classes
  • CCTV in common areas
  • Free WiFi
  • Cooking class
  • Parking on site
  • Wine/champagne
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Outdoor furniture
  • Steam room
  • Safety deposit box
  • Nightclub/DJ
  • Sauna
  • Delivered food is securely covered
  • Kid-friendly buffet
  • Coffee house on site
  • Fitness centre
  • Spa and wellness centre
  • Air conditioning
  • Public Bath
  • Body scrub
  • Personal trainer
  • Staff follow all safety protocols as directed by local authorities
  • Internet services
  • Fitness
  • Currency exchange
  • Physical distancing rules followed
  • Secured parking
  • Cycling
  • Beauty Services
  • Fax/photocopying
  • Access to health care professionals
  • Key card access
  • WiFi available in all areas
  • Spa/wellness packages
  • Pool bar
  • Sun umbrellas
  • Snack bar
  • Outdoor pool
  • Evening entertainment
  • Business centre
  • Express check-in/check-out
  • Beach
  • Kids' club
  • ATM/cash machine on site
  • Parking
  • Body treatments
  • Aerobics
  • Waxing services
  • Airport shuttle
  • First aid kit available
  • Guest accommodation is disinfected between stays
  • Sun terrace
  • Property is cleaned by professional cleaning companies
  • Bike tours
  • Face masks for guests available
  • Dry cleaning
  • Restaurant
  • Sun loungers or beach chairs
  • Shared lounge/TV area
  • Pet basket
  • Windsurfing
  • Trouser press

Address

Carretera Federal 307, Chetumal

Customers rating

89
2187 reviews by TrustYou

Hotel badges

  • Family Hotel
  • Wellness Hotel
  • Resort Hotel

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Frequently asked questions

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What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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