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Information about Dreams Riviera Cancun Resort & Spa Hotel

Near Puerto Morelos Beach

Make yourself at home in one of the 486 guestrooms featuring iPod docking stations and plasma televisions. Rooms have private balconies or patios. Wired and wireless Internet access is complimentary, while DVD players and satellite programming provide entertainment. Bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy French cuisine at Bordeaux, one of the hotel's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Mingle with other guests at the complimentary reception, held daily. When you are in need of a refreshing drink, visit the poolside bar or one of 6 bars/lounges, or 2 beach bars. Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a nightclub, and a health club. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Puerto Morelos? This hotel has facilities measuring 8341 square feet (775 square meters), including a conference center. Free valet parking is available onsite.With a stay at Dreams Riviera Cancun Resort & Spa in Puerto Morelos, you'll be on the beach, a 4-minute walk from Puerto Morelos Beach and a 5-minute drive from Crococun Zoo. This 4.5-star hotel is 14.7 mi (23.7 km) from Maroma Beach and 1.5 mi (2.4 km) from Ojo de Agua Beach.

Services of Dreams Riviera Cancun Resort & Spa Hotel

  • Process in place to check health of guests
  • Outdoor pool
  • Swimming Pool
  • Air conditioning
  • Board games/puzzles
  • Spa and wellness centre
  • Water sport facilities (on site)
  • Fitness centre
  • Tour desk
  • Car hire
  • Physical distancing in dining areas
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Mobile app for room service
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Books, DVDs, music for children
  • Kid meals
  • Cycling
  • Cooking class
  • Bike tours
  • Dry cleaning
  • Physical distancing rules followed
  • Aerobics
  • Airport shuttle
  • WiFi
  • Snack bar
  • On-site parking
  • Internet services
  • Allergy-free room
  • Free parking
  • Parking
  • Fax/photocopying
  • Babysitting/child services
  • 24-hour security
  • Heating
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Security alarm
  • Snorkelling
  • Contactless check-in/check-out
  • Billiards
  • Thermometers for guests provided by property
  • Evening entertainment
  • Airport shuttle (additional charge)
  • Laundry
  • Pool bar
  • Free WiFi
  • Hot tub/jacuzzi
  • CCTV in common areas
  • Heated pool
  • Meeting/banquet facilities
  • Fire extinguishers
  • Shuttle service (additional charge)
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Newspapers
  • Kid-friendly buffet
  • Nightclub/DJ
  • Delivered food is securely covered
  • Sauna
  • Currency exchange
  • Entertainment staff
  • Guest accommodation sealed after cleaning
  • Bridal suite
  • Diving
  • Designated smoking area
  • CCTV outside property
  • Staff follow all safety protocols as directed by local authorities
  • Private beach area
  • Hand sanitizer in guest accommodation and key areas
  • Food can be delivered to guest accommodation
  • Gift shop
  • Stand-up comedy
  • Barber/beauty shop
  • Beachfront
  • Kids' outdoor play equipment
  • Table tennis
  • Family rooms
  • Daily housekeeping
  • Access to health care professionals
  • Safety deposit box
  • Terrace
  • Swimming pool toys
  • VIP room facilities
  • Cashless payment available
  • Express check-in/check-out
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Shops (on site)
  • Movie nights
  • Room service
  • Non-smoking rooms
  • Karaoke
  • Bar
  • Business centre
  • Pool/beach towels
  • Themed dinner nights
  • Concierge service
  • Shallow end
  • Shoeshine
  • Private parking
  • WiFi available in all areas
  • First aid kit available
  • Massage
  • Guest accommodation is disinfected between stays
  • Garden
  • Live music/performance
  • Indoor play area
  • Infinity pool
  • Children's playground
  • Use of cleaning chemicals that are effective against Coronavirus
  • Ironing service
  • Facilities for disabled guests
  • Face masks for guests available
  • Windsurfing
  • Smoke alarms
  • Sun terrace
  • 24-hour front desk
  • Shared lounge/TV area
  • Outdoor pool (all year)
  • Golf course (within 3 km)
  • Trouser press
  • Valet parking
  • ATM/cash machine on site
  • Property is cleaned by professional cleaning companies
  • Children television networks
  • Luggage storage
  • Private check-in/check-out
  • Restaurant
  • Kids' club
  • Archery
  • Lift


Carretera Federal Chetumal Puerto Juárez, Km 324-342 Manzana 1, Lote 3, SM 11

Customers rating

1918 reviews by TrustYou

Hotel badges

  • Resort Hotel
  • Beach Hotel
  • Wellness Hotel
  • Family Hotel

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Frequently asked questions

Why should I buy my travel on

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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