Description
Built with sustainability in mind, the property has parking EV charging points, roof solar panels that power the building and air source heat pumps. Choose from one, two and three bedroom apartments, Charles Hope London Brentford , some which are executive which are on the top floor with balconies. with a modern design and feel. All apartments have business grade WiFi, king sized beds, hardwood floors, Smart TVs, fully fitted kitchens with SMEG appliances, glassware, crockery and cutlery. All guests will have peace of mind knowing there is contactless check in, weekly housekeeping, security and an emergency helpline. Pets, are welcomed for a charge and they must be booked. * Reception with limited opening hours. Please advise flight number and estimated arrival time when booking this hotel. VIP PRE-ARRIVAL/BOOKING INSTRUCTIONS- Guest Registration –Email guestservices@charleshope.co.uk providing the following booking details(Apartment booked, lead guest name, arrival and departure dates) so key collection can be advised prior to arrival, some apartments require self-check in and without these instructions you will not be able to enter the building. Refunds will not be provided if these instructions are not followed, keep a copy of the sent email. ID & Deposit Checks-The apartments may ask for ID and request card details to take a security deposit (taken prior to arrival) should any damages happen during your stay. Should no damages occur, this will be refunded to the same card details on dep up to 5-7 days after guests check out. The minimum age for all guests is 21 years old, unless travelling with a parent or legal guardian. We also require ID for all guests over the age of 18. A £500 refundable deposit is required for guests living within a 20-mile radius of the property. Additionally, a damage deposit is required depending on location: - £50 for: Birmingham, Canary Wharf, Croydon, Brighton, Leeds, Liverpool, London Greenford, Manchester, and Southampton. - £100 for: Brentford, Hounslow Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property will not accommodate hen, stag or similar parties. There is a strict policy against gatherings or parties. If this is not adhered to, the management reserve the right to cancel the booking and ask guests to vacate the building. Guests under the age of 18 can only check in with a parent or official guardian over 21 years old Address: Parkhill House, 2 Harlequin Ave, Brentford TW8 9GN, England United Kingdom
