Description
VIP PRE-ARRIVAL INSTRUCTIONS-Guest Registration–Email online@qapartments.com(Email monitored Mon-Fri 09:00 to 18:00(excl bank holidays)providing the following booking details(Apartment booked,lead guest name,age,arrival and departure dates)so key collection can be advised prior to arrival, some apts require self-check in and without these instructions you will not be able to enter the building.Refunds will not be provided if these instructions are not followed,keep a copy of the sent email. ID & Deposit Checks-The apartments may ask for ID and request card details to take a security deposit (taken prior to arrival) should any damages happen during your stay. Should no damages occur this will be refunded to the same card details on dep 1-2 days after guests check out. This process usually takes up to 7-10 working days dependent upon bank. Deposit Amount-Buckingham Palace Residences, Southwark Residences, Hope House Residences & Whitfield Street Residences - £1000 All others £500.
