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Information about Krystal Cancun Hotel

Near Delphinus Dreams

With a stay at Krystal Cancun in Cancun (Zona Hotelera), you'll be within a 5-minute drive of Punta Sur and Cancun Interactive Aquarium. This beach resort is 3.1 mi (5 km) from La Isla Shopping Mall and 4.3 mi (6.9 km) from Aquaworld.Pamper yourself with a visit to the spa, which offers massages and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a spa tub, and a sauna. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).Treat yourself to a stay in one of the 502 guestrooms, featuring fireplaces and plasma televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as laptop-compatible safes and minibars.All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Mexican cuisine at El Mortero, one of the resort's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This resort has 5 meeting rooms available for events. Free valet parking is available onsite.

Services of Krystal Cancun Hotel

  • Outdoor pool
  • Process in place to check health of guests
  • Garden
  • Pool bar
  • Dry cleaning
  • WiFi
  • Lift
  • Fitness centre
  • Safety deposit box
  • Car hire
  • Bar
  • Kids' club
  • Beachfront
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Massage
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Tour desk
  • Contactless check-in/check-out
  • Hot tub/jacuzzi
  • Free parking
  • Physical distancing in dining areas
  • Meeting/banquet facilities
  • Shops (on site)
  • Babysitting/child services
  • Facilities for disabled guests
  • Air conditioning
  • On-site parking
  • Gift shop
  • Parking
  • Staff follow all safety protocols as directed by local authorities
  • Children's playground
  • Food can be delivered to guest accommodation
  • Restaurant
  • Sauna
  • Luggage storage
  • Family rooms
  • Room service
  • Currency exchange
  • Fax/photocopying
  • Spa and wellness centre
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Golf course (within 3 km)
  • Business centre
  • Non-smoking rooms
  • Guest accommodation sealed after cleaning
  • Ironing service
  • 24-hour front desk
  • Internet services
  • Use of cleaning chemicals that are effective against Coronavirus
  • Swimming Pool
  • Laundry
  • Hand sanitizer in guest accommodation and key areas
  • Free WiFi
  • Cashless payment available
  • Guest accommodation is disinfected between stays
  • Physical distancing rules followed
  • First aid kit available
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Valet parking

Address

Paseo Kukulcan km 9, lotes 9 y 9A, Zona Hotelera

Customers rating

79
5505 reviews by TrustYou

Hotel badges

  • Beach Hotel
  • Business Hotel
  • Resort Hotel
  • Family Hotel
  • City Hotel

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  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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