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Information about Krystal Cancun Hotel

With a stay at Krystal Cancun in Cancun (Zona Hotelera), you'll be within a 5-minute drive of Cancun Interactive Aquarium and La Isla Shopping Mall. This beach resort is 4.3 mi (6.9 km) from Aquaworld and 6.2 mi (9.9 km) from El Rey Ruins.Treat yourself to a stay in one of the 502 guestrooms, featuring fireplaces and plasma televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include laptop-compatible safes and minibars, and housekeeping is provided daily.Pamper yourself with a visit to the spa, which offers massages and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a spa tub, and a sauna. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This resort has 5 meeting rooms available for events. Free valet parking is available onsite.Enjoy Mexican cuisine at El Mortero, one of the resort's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.

Services of Krystal Cancun Hotel

  • Outdoor pool
  • Garden
  • Dry cleaning
  • Lift
  • WiFi
  • Fitness centre
  • Beachfront
  • Safety deposit box
  • Car hire
  • Kids' club
  • Bar
  • Hot tub/jacuzzi
  • Tour desk
  • Free parking
  • Internet services
  • Shops (on site)
  • Facilities for disabled guests
  • Massage
  • Meeting/banquet facilities
  • Room service
  • Air conditioning
  • On-site parking
  • Ironing service
  • Gift shop
  • Parking
  • Babysitting/child services
  • Restaurant
  • Family rooms
  • Luggage storage
  • Valet parking
  • Children's playground
  • Business centre
  • Non-smoking rooms
  • 24-hour front desk
  • Golf course (within 3 km)
  • Spa and wellness centre
  • Laundry
  • Free WiFi
  • Sauna
  • Currency exchange
  • Fax/photocopying

Address

Paseo Kukulcan km 9, lotes 9 y 9A, Zona Hotelera

Customers rating

79
7050 reviews by TrustYou

Hotel badges

  • Family Hotel
  • City Hotel
  • Beach Hotel
  • Resort Hotel
  • Business Hotel

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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