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  5. Hard Rock Hotel Riviera Maya - All Inclusive

Hard Rock Hotel Riviera Maya - All Inclusive

96Excellent7628 reviews
Km 72, Carretera Cancun-Chetumal Puerto Aventuras, Mexico
from
£340
/night

Accommodation information

Location

Located in Puerto Aventuras, Hard Rock Hotel Riviera Maya - All Inclusive is by the ocean, within a 10-minute drive of Puerto Aventuras Marina and Ecopark Kantun Chi. This luxury property is 4.3 mi (6.9 km) from Chac Mol Cenote and 7.3 mi (11.7 km) from Xpu-ha Beach.

Restaurant

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at The Market, one of the property's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 7 bars/lounges.

Rooms

Make yourself at home in one of the 1264 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.

Other information

Featured amenities include a business center, express check-in, and express check-out. Planning an event in Puerto Aventuras? This property has 87823 square feet (8159 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Facilities

  • Covid-19 measures
  • Free WiFi
  • Free self parking
  • Maximum number of pets per room 2
  • Babysitting or childcare (surcharge)
  • Show all
Check-in
Thu 17 Oct
from 15:00 to 05:30
Check-out
Thu 24 Oct
until 12:00
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Travellers / Rooms
2 travellers, 1 room
Room 1
Adults
(12+)
2
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Age at time of travel
Infant, 0-11 months
Infant, 12-23 months
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Thu 17 Oct
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Thu 24 Oct
October 2024
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Approximate prices in GBP for 1 night

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Trip overview

Thu, 17 Oct - Thu, 24 Oct
2 travellers, 1 room
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Facilities at Hard Rock Hotel Riviera Maya - All Inclusive

Most popular
  • Covid-19 measures
  • Free WiFi
  • Free self parking
  • Maximum number of pets per room 2
  • Babysitting or childcare (surcharge)
  • Elevator
  • Multilingual staff
  • Coffee/tea in common areas
  • Number of outdoor pools - 2
  • Basketball on site
  • Computer station
  • Business center
  • Dry cleaning/laundry service
  • 24-hour front desk
  • Airport transportation

Covid-19 measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Contactless check-in is available
  • Contactless check-out is available
  • Contactless food service / room service is available
  • Electrostatic spray is used for disinfection
  • Food service has been amended for enhanced safety
  • Guest accommodation is sealed after cleaning
  • Guests are provided with free hand sanitizer
  • Onsite COVID-19 testing (PCR) is available
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures
  • Property does not require health documentation at check-in
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Reservations are required for onsite COVID-19 testing
  • Social distancing measures are in place
  • Staff temperature checks are conducted regularly
  • Staff wears personal protective equipment
  • Temperature checks are available to guests
Internet
  • Free WiFi
Parking
  • Free self parking
  • Free valet parking
Pets
  • Maximum number of pets per room 2
  • Only dogs and cats are allowed
  • Pet max weight (per pet) in kg is 18
  • Pet max weight (per pet) in lb is 40
  • Pets allowed
  • Pets cannot be left unattended
  • Service animals not allowed
Children
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Children's pool
  • Supervised childcare/activities (surcharge)
Accessibility
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchairs available on site
Language spoken
  • Multilingual staff
Food & drink
  • Coffee/tea in common areas
  • Food and water bowls
  • Number of bars/lounges - 7
  • Number of coffee shops/cafes - 2
  • Number of poolside bars - 1
  • Number of restaurants - 9
  • Number of swim-up bars - 1
  • Snack bar/deli
Swimming pool
  • Number of outdoor pools - 2
Activities
  • Basketball on site
  • Billiards or pool table
  • Clubhouse
  • Ecotours nearby
  • Fitness facilities
  • Golf cart
  • Golf clubs (equipment)
  • Golf lessons available nearby
  • Golf lessons with a pro
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking on site
  • Miniature golf on site
  • Nightclub
  • Outdoor tennis courts - 2
  • Sauna
  • Scuba diving nearby
  • Snorkeling nearby
  • Spa services on site
  • Spa treatment room(s)
  • Tennis on site
  • Terrace
  • Tours/ticket assistance
  • Volleyball on site
  • Wedding services
Media & technology
  • Computer station
  • Television in common areas
Business equipment
  • Business center
  • Conference center
  • Conference space
  • Conference space size (feet) - 87823
  • Conference space size (meters) - 8159
  • Meeting rooms
Cleaning services
  • Dry cleaning/laundry service
  • Property is cleaned with disinfectant
Reception service
  • 24-hour front desk
  • Concierge services
  • Express check-in
  • Express check-out
  • Luggage storage
  • Porter/bellhop
General
  • Airport transportation
  • Airport transportation (surcharge)
  • ATM/banking
  • Beach towels
  • Beach umbrellas
  • Cashless transactions are available
  • Designated smoking areas
  • Designated smoking areas (fines apply)
  • EarthCheck
  • Full-service spa
  • Garden
  • Gift shops or newsstand
  • Grocery/convenience store
  • Hair salon
  • Number of spa tubs - 1
  • On private beach
  • Professional property host/manager
  • Shopping on site
  • Steam room
  • Well-lit path to entrance

Frequently asked questions about Hard Rock Hotel Riviera Maya - All Inclusive

What are the check-in and check-out times?

Check-in: Thu 17 Oct, from 15:00 to 05:30
Check-out: Thu 24 Oct, until 12:00

How far is the accommodation from the airport?

This accommodation is 30.81mi from Tulum Felipe Carrillo airport.

Can I bring my pet with me to this accommodation?

Yes, you are allowed pets at this accommodation.

What is the accommodation's cancellation policy?

The policy may depend on room type. Please check your choice's terms.

Any further questions about this accommodation, or a booking with us?

You can contact us via the Need help? section.