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Information about Sun Palace Couples Only All-Inclusive Hotel

Conveniently located just a short drive from the airport, the 4-star luxury Sun Palace resort is best known for being a couples-only playground in the Mexican Caribbean. As a TripAdvisor Certificate of Excellence winner, the hotel has plenty of luxurious comforts, like 24-hour room service, a private balcony for each guest and a spa with sauna and steam room. Each room has a double Jacuzzi, an LCD TV, free wi-fi and direct dial telephone, which is set for guest to make complimentary calls.

Dining at Sun Palace, with the best restaurants in Cancun, is truly an extraordinary part of your couples’ vacation Our renowned chefs set an impressively high standard for all-inclusive dining, with sumptuous culinary treats in our specialty restaurants featuring International, Mexican, Italian and Argentinean cuisines. Enjoy your meal in any of our dining rooms or order from our 24-Hour Room Service menu and dine in the comfort of your room. All of our restaurants serve only the finest local and imported products, including high quality US beef. Order whatever entices you, including top-rated wines and brand label domestic and imported whisky, vodka, gin, brandy and rum – it’s all part of our All-Inclusive Features. Reservations are not required, but long pants and a collared shirt are required for dining in La Tratto.Our lobby bar serves a Continental breakfast from 5:00 am – 8:00 am, bar service from 10:00 am – 1:00 am, tea time from 5:00 pm – 7:00 pm, and live music from 10:00 pm – midnight.Located adjacent to our lobby bar, La Tratto is a casually elegant choice for dinner from 6:00 pm - 10:30 pm, serving an a la carte Italian menu. Long pants, collared shirts and shoes are required. La Tratto offers a private area for four tables with a glass floor providing a unique view of the sea.Located in our lobby area, El Alamo is a casual restaurant serving an international breakfast and lunch buffet and an a la carte Mexican menu for dinner. The dress code is casual but footwear and shirts with sleeves are required, and wet clothing or uncovered swimwear is not allowed. Breakfast: 7:00 am - 10:30 am Lunch: 12:30 pm - 4:30 pm Dinner: from 6:00 pm - 11:00 pmWhether it’s breakfast you’re craving, lunch or dinner, breakfast for dinner or simply a quick snack, our 24-hour room service menu has something to please even the most discerning palettes. As part of our all-inclusive offerings, guests can indulge in a full menu of in-room food and beverage selections at any time of day in any room category, no matter the length of stay. Our dedicated staff is ready to serve you in the privacy of your own room, ensuring that all meals, no matter what time of day it may be, are delivered quickly and beautifully presented too. Choose from a wide variety of tasty items from breakfast omelets to hamburgers, steak, pastas and more. Compliment your meal with freshly squeezed juices, premium coffee or a glass of wine from the room service wine list. No meal is complete without dessert, which is also available for in-room indulgence 24-hours a day. So, sleep in or stay in, relax and take advantage of our 24-hour, all-inclusive room service.Snacks are available poolside from 11:00 am – 5:00 pm.Located outdoors on the first level, the Thai Lounge serves cocktails, an a la carte dinner, Asian hors d'oeuvres, and sushi bar from 5:00 pm - 10:30 pm.Enjoy light snacks from midday to 5:00 pm.The Steak, located near the pool area, is a casual dinner option for dinner, serving a buffet of seafood and fine cuts of beef from 6:00 pm - 10:30 pm. The dress code is casual, but wet clothing or uncovered swimwear is not allowed.

Services of Sun Palace Couples Only All-Inclusive Hotel

  • Room service
  • Health Club
  • Elevator/Lift
  • Swimming pool
  • Free Wi-Fi in public areas
  • Local calls
  • Handicap rooms
  • Golf course
  • Dry cleaning
  • Restaurant
  • Onsite convention services
  • Wheelchair Ramps
  • Outdoor pool
  • spa
  • Private dining for groups
  • Wake-up calls
  • Long distance calls
  • Jacuzzi
  • Wheelchair accessible rooms
  • In-room massage available
  • Business Center
  • Car rental desk
  • Indoor swimming pool
  • Buffet breakfast
  • Travel agency
  • TV
  • Ramp access
  • Meeting rooms
  • Interior corridor access to rooms
  • Exterior corridors

Address

Blvd Kukulcan KM 20

Customers rating

92
1136 reviews by TrustYou

Hotel badges

  • Beach Hotel
  • Resort Hotel
  • Family Hotel
  • Business Hotel
  • Romantic Hotel
  • Wellness Hotel
  • Luxury Hotel

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More is more. More majesty, more breathtaking experiences, more upscale touches, that’s the spirit that courses through the all-inclusive experience at The Grand At Moon Palace Cancun. Come and luxuriate with unparalleled service, signature amenities, posh accommodations, 24-hour room service, world-class dining, wireless Internet, in-room double whirlpool tubs, unlimited phone calls to the Continental U.S., Canada and landlines in Mexico, and more. Elegance and extravagance is all included! The Grand at Moon Palace Cancun experience includes expert mixologists crafting a vibrant array of delicious signature cocktails. We have one standard for wines, beers, and spirits and that’s top-shelf. Throughout the resort, and in guest accommodations, are only the finest brand names. To make your stay even more memorable, enjoy up to $2,500 resort credit to splash out on tours, golf, spa treatments, bowling, romantic dinners and more. When you stay 3 nights, you'll receive $500 USD resort credit. Stay 4 nights, receive $750 USD resort credit, 5-8 night stays will receive $1500 USD resort credit, 9-11 night stays receive $2000 USD in resort credit and when you stay 12 nights or more, receive $2500 USD resort credit. Terms and conditions apply to resort credit, so please ask at check-in for details. Dress code: Please note that there is a dress code of long pants, collared shirts, and shoes when dining at Le Chateau. Early access: At The Grand at Moon Palace, you get to start your stay before check-in time and finish it long after check-out time, with early access to all the resort has to offer. Please inquire upon arrival and note that normal check in time is 15:00 and check out time is `12:00.

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