Kempinski Hotel Cancún

95Excellent990 reviews
Retorno del Rey No. 36 Cancun, Mexico
from
£380
/night

Accommodation information

Location

Located in Cancun (Zona Hotelera), Kempinski Hotel Cancún is within a 5-minute drive of Luxury Avenue Shopping Mall and Aquaworld. This luxury resort is 1.3 mi (2 km) from La Isla Shopping Mall and 2 mi (3.1 km) from Iberostar Cancun Golf Course.

Restaurant

Grab a bite at El Cafe Mexicano, one of the resort's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 11:30 AM for a fee.

Rooms

Make yourself at home in one of the 363 guestrooms featuring iPod docking stations and LCD televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.

Other information

Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. Planning an event in Cancun? This resort has 290625 square feet (27000 square meters) of space consisting of a conference center and 8 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, an outdoor tennis court, and a sauna. This resort also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

Facilities

  • Covid-19 measures
  • Free WiFi
  • Parking
  • Babysitting/child services (extra charge)
  • Facilities for disabled guests
  • Show all
Check-in
Thu 4 Apr
from 15:00
Check-out
Thu 11 Apr
until 12:00
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Travellers / Rooms
2 travellers, 1 room
Room 1
Adults
(12+)
2
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Age at time of travel
Infant, 0-11 months
Infant, 12-23 months
2 years old
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11 years old
Thu 4 Apr
-
Thu 11 Apr
April 2024
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Approximate prices in GBP for 1 night

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Trip overview

Thu, 4 Apr - Thu, 11 Apr
2 travellers, 1 room
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Facilities at Kempinski Hotel Cancún

Most popular
  • Covid-19 measures
  • Free WiFi
  • Parking
  • Babysitting/child services (extra charge)
  • Facilities for disabled guests
  • Bar
  • Heated pool
  • Bicycle rental
  • CCTV in common areas
  • Daily housekeeping
  • 24-hour front desk
  • 24-hour security

Covid-19 measures
  • Access to health care professionals
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Cashless payment available
  • Delivered food is securely covered
  • Face masks for guests available
  • First aid kit available
  • Food can be delivered to guest accommodation
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Hand sanitizer in guest accommodation and key areas
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Staff follow all safety protocols as directed by local authorities
  • Use of cleaning chemicals that are effective against Coronavirus
Internet
  • Free WiFi
  • Internet services
  • WiFi
Parking
  • Parking
  • Parking on site
  • Private parking
Children
  • Babysitting/child services (extra charge)
  • Children's playground
  • Kid meals (extra charge)
  • Kid-friendly buffet
  • Kids' club (extra charge)
Accessibility
  • Facilities for disabled guests
  • Toilet with grab rails
  • Wheelchair accessible
Food & drink
  • Bar
  • Breakfast in the room
  • Coffee house on site
  • Minimarket on site
  • Restaurant
  • Room service
  • Snack bar
  • Special diet menus (on request)
  • Sun terrace
  • Wine/champagne (extra charge)
Swimming pool
  • Heated pool
  • Outdoor pool
  • Outdoor pool (all year)
  • Pool with view
  • Shallow end
  • Swimming pool
  • Swimming Pool
Activities
  • Bicycle rental
  • Cooking class (extra charge)
  • Fitness
  • Fitness centre
  • Fitness classes
  • Fitness/spa locker rooms
  • Golf course (within 3 km) (extra charge)
  • Massage (extra charge)
  • Personal trainer
  • Sauna
  • Solarium
  • Spa and wellness centre (extra charge)
  • Temporary art galleries
  • Tennis court
  • Tennis equipment
  • Tour or class about local culture (extra charge)
  • Yoga classes
Media & technology
  • CCTV in common areas
  • CCTV outside property
  • Fax/photocopying (extra charge)
Cleaning services
  • Daily housekeeping
  • Dry cleaning (extra charge)
  • Ironing service (extra charge)
  • Laundry (extra charge)
Reception service
  • 24-hour front desk
  • Concierge service
  • Currency exchange
  • Express check-in/check-out (extra charge)
  • Lockers
  • Luggage storage
  • Private check-in/check-out
  • Valet parking
General
  • 24-hour security
  • Air conditioning
  • ATM/cash machine on site
  • Back massage
  • Barber/beauty shop
  • Beach
  • Beachfront
  • Car hire
  • Couples massage
  • Designated smoking area
  • Fire extinguishers
  • Foot massage
  • Full body massage
  • Garden
  • Hand massage
  • Head massage
  • Heating
  • Hot tub/Jacuzzi
  • Invoice provided
  • Key card access
  • Lift
  • Meeting/banquet facilities (extra charge)
  • Neck massage
  • Non-smoking rooms
  • Non-smoking throughout
  • Outdoor furniture
  • Private beach area
  • Safety deposit box
  • Security alarm
  • Shuttle service
  • Shuttle service (additional charge)
  • Smoke alarms
  • Spa facilities
  • Spa lounge/relaxation area
  • Spa/wellness packages
  • Steam room
  • Sun loungers or beach chairs
  • Terrace
  • Tour desk
  • Trouser press (extra charge)

Frequently asked questions about Kempinski Hotel Cancún

What are the check-in and check-out times?

Check-in: Thu 4 Apr, from 15:00
Check-out: Thu 11 Apr, until 12:00

How far is the accommodation from the airport?

This accommodation is 7.52mi from Cancun International airport.

Can I bring my pet with me to this accommodation?

No, this accommodation does not allow pets.

What is the accommodation's cancellation policy?

The policy may depend on room type. Please check your choice's terms.

Any further questions about this accommodation, or a booking with us?

You can contact us via the Need help? section.