Serena Beach Resort and Spa

95Excellent1161 reviews
Shanzu Beach Mombasa, Kenya
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Accommodation information

Location

With a stay at Serena Beach Resort and Spa in Mombasa, you'll be by the sea, within a 10-minute drive of Bamburi Beach and Mtwapa Mall. This upscale hotel is 6 mi (9.7 km) from Nyali Beach and 3.2 mi (5.2 km) from Haller Park.

Restaurant

Grab a bite at Fountain, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.

Rooms

Make yourself at home in one of the 164 individually decorated guestrooms, featuring minibars (stocked with some free items) and LCD televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Satellite television is provided for your entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers.

Other information

Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Mombasa? This hotel has 20000 square feet (1858 square meters) of space consisting of a conference center and 5 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including outdoor tennis courts and a health club. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.

Facilities

  • Covid-19 measures
  • Free WiFi
  • Free parking
  • Baby safety gates
  • Facilities for disabled guests
  • Show all
Check-in
Thu 4 Jul
from 14:00
Check-out
Thu 11 Jul
until 11:00
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Travellers / Rooms
2 travellers, 1 room
Room 1
Adults
(12+)
2
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Age at time of travel
Infant, 0-11 months
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11 years old
Thu 4 Jul
-
Thu 11 Jul
July 2024
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Approximate prices in GBP for 1 night

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Trip overview

Thu, 4 Jul - Thu, 11 Jul
2 travellers, 1 room
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Facilities at Serena Beach Resort and Spa

Most popular
  • Covid-19 measures
  • Free WiFi
  • Free parking
  • Baby safety gates
  • Facilities for disabled guests
  • Bar
  • Outdoor pool
  • Aerobics
  • CCTV in common areas
  • Business centre (extra charge)
  • Daily housekeeping
  • 24-hour front desk
  • 24-hour security

Covid-19 measures
  • Access to health care professionals
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Breakfast takeaway containers
  • Cashless payment available
  • Delivered food is securely covered
  • Face masks for guests available
  • First aid kit available
  • Food can be delivered to guest accommodation
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Hand sanitizer in guest accommodation and key areas
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property is cleaned by professional cleaning companies
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Staff follow all safety protocols as directed by local authorities
  • Use of cleaning chemicals that are effective against Coronavirus
Internet
  • Free WiFi
  • Internet services
  • WiFi
  • WiFi available in all areas
Parking
  • Free parking
  • Parking
  • Parking on site
  • Private parking
Children
  • Baby safety gates
  • Babysitting/child services (extra charge)
  • Children's playground
  • Kid meals (extra charge)
  • Kid-friendly buffet
  • Kids' outdoor play equipment
  • Kids' pool
Accessibility
  • Facilities for disabled guests
Food & drink
  • Bar
  • BBQ facilities (extra charge)
  • Breakfast in the room
  • Coffee house on site
  • Happy hour (extra charge)
  • Minimarket on site
  • Packed lunches
  • Restaurant
  • Room service
  • Snack bar
  • Special diet menus (on request)
  • Sun terrace
  • Themed dinner nights
  • Wine/champagne
Swimming pool
  • Outdoor pool
  • Outdoor pool (all year)
  • Swimming pool
  • Swimming Pool
Activities
  • Aerobics
  • Billiards
  • Board games/puzzles
  • Bowling
  • Cooking class (extra charge)
  • Darts
  • Diving (extra charge)
  • Entertainment staff
  • Evening entertainment
  • Fishing (extra charge)
  • Fitness
  • Fitness centre
  • Fitness classes
  • Fitness/spa locker rooms
  • Game drives (extra charge)
  • Games room
  • Golf course (within 3 km) (extra charge)
  • Indoor play area
  • Karaoke (extra charge)
  • Live music/performance
  • Live sport events (broadcast)
  • Massage (extra charge)
  • Personal trainer
  • Sauna
  • Snorkelling (extra charge)
  • Spa and wellness centre (extra charge)
  • Squash
  • Table tennis
  • Tennis court
  • Tennis equipment
  • Tour or class about local culture (extra charge)
  • Walking tours (extra charge)
  • Water sport facilities on site (extra charge)
  • Windsurfing
  • Yoga classes
Media & technology
  • CCTV in common areas
  • CCTV outside property
  • Fax/photocopying (extra charge)
Business equipment
  • Business centre (extra charge)
Cleaning services
  • Daily housekeeping
  • Dry cleaning (extra charge)
  • Ironing service (extra charge)
  • Laundry (extra charge)
Reception service
  • 24-hour front desk
  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Lockers
  • Luggage storage
  • Private check-in/check-out
General
  • 24-hour security
  • Air conditioning
  • Airport drop off (extra charge)
  • Airport pick up (extra charge)
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Beach
  • Beachfront
  • Car hire
  • Designated smoking area
  • Family rooms
  • Fire extinguishers
  • Garden
  • Hot tub/Jacuzzi
  • Invoice provided
  • Key access
  • Key card access
  • Meeting/banquet facilities (extra charge)
  • Non-smoking rooms
  • Outdoor furniture
  • Safety deposit box
  • Security alarm
  • Shared lounge/TV area
  • Shuttle service
  • Shuttle service (additional charge)
  • Smoke alarms
  • Spa facilities
  • Spa/wellness packages
  • Steam room
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Terrace
  • Tour desk
  • Trouser press (extra charge)

Frequently asked questions about Serena Beach Resort and Spa

What are the check-in and check-out times?

Check-in: Thu 4 Jul, from 14:00
Check-out: Thu 11 Jul, until 11:00

How far is the accommodation from the airport?

This accommodation is 11.83 from Mombasa Moi International airport.

Can I bring my pet with me to this accommodation?

No, this accommodation does not allow pets.

What is the accommodation's cancellation policy?

The policy may depend on room type. Please check your choice's terms.

Any further questions about this accommodation, or a booking with us?

You can contact us via the Need help? section.