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Information about Palace Downtown Hotel

Near Dubai Fountain

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the area shuttle (surcharge).Make yourself at home in one of the 242 guestrooms featuring minibars and LCD televisions. Rooms have private balconies. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and bidets.Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in Dubai? This hotel features 18299 square feet (1700 square meters) of event facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.Palace Downtown is centrally located in Dubai, a 5-minute walk from Dubai Fountain and a 4-minute drive from Burj Khalifa. This 5-star hotel is 1.5 mi (2.4 km) from Dubai Mall and 4.9 mi (7.9 km) from Dubai International Convention and Exhibition Centre.Enjoy a meal at the restaurant or snacks in the coffee shop/café. The hotel also offers 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.

Services of Palace Downtown Hotel

  • Luggage storage
  • Smoke alarms
  • Face masks for guests available
  • Physical distancing rules followed
  • 24-hour front desk
  • Valet parking
  • Bar
  • Cashless payment available
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Fax/photocopying
  • Lift
  • Food can be delivered to guest accommodation
  • Free parking
  • Parking on site
  • Business centre
  • Guest accommodation is disinfected between stays
  • Contactless check-in/check-out
  • 24-hour security
  • Ironing service
  • Air conditioning
  • Security alarm
  • Laundry
  • Dry cleaning
  • Family rooms
  • Free WiFi
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Hot tub/Jacuzzi
  • Mobile app for room service
  • Safety deposit box
  • Fire extinguishers
  • Restaurant
  • Meeting/banquet facilities
  • Staff follow all safety protocols as directed by local authorities
  • Currency exchange
  • WiFi
  • Airport shuttle
  • Delivered food is securely covered
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Room service
  • Internet services
  • Parking
  • Hand sanitizer in guest accommodation and key areas
  • Babysitting/child services
  • Swimming Pool
  • Designated smoking area
  • Property is cleaned by professional cleaning companies
  • Non-smoking rooms
  • CCTV in common areas
  • ATM/cash machine on site
  • CCTV outside property
  • Fitness centre
  • Thermometers for guests provided by property
  • Process in place to check health of guests
  • Outdoor pool
  • Private parking
  • First aid kit available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • WiFi available in all areas
  • Concierge service
  • Airport shuttle (additional charge)
  • Use of cleaning chemicals that are effective against Coronavirus
  • Physical distancing in dining areas
  • Spa and wellness centre
  • Access to health care professionals
  • Facilities for disabled guests

Address

Sheikh Mohammed Bin Rashed, Boulevard Downtown Dubai

Customers rating

95
3280 reviews by TrustYou

Hotel badges

  • Wellness Hotel
  • Luxury Hotel
  • Romantic Hotel

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  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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