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Information about Shangri-La Dubai Hotel

Near City Walk

Satisfy your appetite for lunch or dinner at Dunes Cafe, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.With a stay at Shangri-La Dubai, you'll be centrally located in Dubai, steps from Sheikh Zayed Road and 14 minutes by foot from City Walk. This 5-star hotel is 2 mi (3.2 km) from Dubai Aquarium & Underwater Zoo and 2.2 mi (3.5 km) from Burj Khalifa.Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and an indoor pool. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).Make yourself at home in one of the 302 air-conditioned rooms featuring minibars and LED televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.

Services of Shangri-La Dubai Hotel

  • Fax/photocopying
  • Outdoor pool (all year)
  • Face masks for guests available
  • Physical distancing in dining areas
  • Luggage storage
  • Valet parking
  • Physical distancing rules followed
  • Free parking
  • Lift
  • Food can be delivered to guest accommodation
  • Outdoor pool
  • Process in place to check health of guests
  • Shoeshine
  • Fitness centre
  • Concierge service
  • Pool bar
  • Tour desk
  • Smoke alarms
  • Spa and wellness centre
  • At least 80% of food is sourced from your region
  • Hand sanitizer in guest accommodation and key areas
  • Currency exchange
  • WiFi
  • Only using water-efficient toilets (e.g. low-flow toilets, dual flush toilets)
  • Gift shop
  • Room service
  • Babysitting/child services
  • Special diet menus (on request)
  • Use of cleaning chemicals that are effective against Coronavirus
  • Meeting/banquet facilities
  • Staff follow all safety protocols as directed by local authorities
  • Fire extinguishers
  • Massage
  • Delivered food is securely covered
  • WiFi available in all areas
  • Designated smoking area
  • CCTV outside property
  • Tennis court
  • Bridal suite
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Ticket service
  • 24-hour security
  • Mobile app for room service
  • Contactless check-in/check-out
  • Have you removed, or never offered, all plastic cutlery and tableware?
  • Air conditioning
  • Parking on site
  • Laundry
  • Invest a percentage of revenue back into community projects or sustainability projects
  • Safety deposit box
  • Kid meals
  • Car hire
  • Hot tub/Jacuzzi
  • Daily housekeeping
  • Free WiFi
  • Have you removed, or never offered, all plastic cups?
  • 24-hour front desk
  • Nightclub/DJ
  • Key card or motion-controlled electricity for guests
  • Express check-in/check-out
  • Cashless payment available
  • Sauna
  • Have you removed, or never offered, all plastic stirrers?
  • Trouser press
  • Squash
  • Bar
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Sun terrace
  • Shops on site
  • Barber/beauty shop
  • Private parking
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • First aid kit available
  • Indoor pool
  • CCTV in common areas
  • Newspapers
  • Guests can opt-out of daily cleaning service
  • Restaurant
  • Wild (non-domesticated) animals are not displayed/interacted with while captive on the property or harvested, consumed, or sold.
  • Parking
  • Private check-in/check-out
  • Food waste policy in place that includes education, food waste prevention, reduction, recycling, and disposal
  • Guests have the option to reuse towels
  • Business centre
  • VIP room facilities
  • At least 80% of lighting uses energy-efficient LED bulbs
  • Terrace
  • Breakfast in the room
  • Swimming Pool
  • Pool/beach towels
  • Non-smoking rooms
  • Family rooms
  • Ironing service
  • Internet services
  • Pool with view
  • Indoor pool (all year)
  • Guest accommodation is disinfected between stays
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Tours and activities organized by local guides and businesses offered
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Dry cleaning

Address

Sheikh Zayed Road Near Financial Metro Station

Customers rating

93
5964 reviews by TrustYou

Hotel badges

  • Business Hotel
  • Luxury Hotel
  • Romantic Hotel
  • Wellness Hotel
  • Family Hotel

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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