Kigali Serena Hotel

9.1Excellent743 reviews
KN 3 Avenue, Kigali, Rwanda

Accommodation information

Location

A stay at Kigali Serena Hotel places you in the heart of Kigali, within a 5-minute drive of Union Trade Center and Kandt House Museum of Natural History. This luxury hotel is 1.2 mi (1.9 km) from Ntarama Church and 1.7 mi (2.7 km) from Club Rafiki.

Restaurant

Stop by the hotel's restaurant, The Milima Restaurant, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with your favorite drink at the bar/lounge or the poolside bar.

Rooms

Make yourself at home in one of the 148 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and bidets. Conveniences include phones, as well as safes and desks.

Other information

Pamper yourself with onsite massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Featured amenities include a 24-hour business center, limo/town car service, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

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Facilities

  • Free WiFi
  • Free parking
  • Babysitting/child services (extra charge)
  • Accessible parking
  • Bar
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Travellers / Rooms2 travellers, 1 room
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June 2026
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Rooms

Suite, executive5
Suite, executive
  • 753 ft²
  • Soundproofed rooms
  • Television
  • Air conditioning
  • Free WiFi
  • Satellite TV service
  • Shower/tub combination
Double or twin room5
Double or twin room
  • 269 ft²
  • Soundproofed rooms
  • Television
  • Air conditioning
  • Free WiFi
  • Satellite TV service
  • Shower/tub combination
Double or twin room, superior5
Double or twin room, superior
  • 323 ft²
  • Soundproofed rooms
  • Television
  • Air conditioning
  • Free WiFi
  • Satellite TV service
  • Shower/tub combination
Double or twin room, deluxe5
Double or twin room, deluxe
  • 323 ft²
  • Soundproofed rooms
  • Television
  • Air conditioning
  • Free WiFi
  • Satellite TV service
  • Shower/tub combination
Show 7 more rooms

Similar properties

Facilities at Kigali Serena Hotel

Most popular

  • Free WiFi
  • Free parking
  • Babysitting/child services (extra charge)
  • Accessible parking
  • Bar
  • Outdoor pool
  • Aerobics
  • CCTV in common areas
  • Business centre (extra charge)
  • Raised toilet
  • Daily housekeeping
  • 24-hour front desk
  • 24-hour security

Internet

  • Free WiFi
  • Internet services
  • WiFi
  • WiFi available in all areas

Parking

  • Free parking
  • Parking
  • Parking garage
  • Parking on site
  • Private parking

Children

  • Babysitting/child services (extra charge)
  • Kid-friendly buffet
  • Kids' meals (extra charge)

Accessibility

  • Accessible parking
  • Auditory guidance
  • Emergency cord in bathroom
  • Facilities for disabled guests
  • Lower bathroom sink
  • Toilet with grab rails
  • Wheelchair accessible

Food & drink

  • Bar
  • BBQ facilities (extra charge)
  • Breakfast in the room
  • Coffee house on site
  • Happy hour (extra charge)
  • Packed lunches
  • Restaurant
  • Room service
  • Snack bar
  • Special diet menus (on request)
  • Themed dinner nights (extra charge)
  • Wine/champagne (extra charge)

Swimming pool

  • Outdoor pool
  • Outdoor pool (all year)
  • Swimming pool

Activities

  • Aerobics
  • Evening entertainment
  • Fitness
  • Fitness centre
  • Fitness classes
  • Fitness/spa locker rooms
  • Golf course (within 3 km) (extra charge)
  • Live music/performance
  • Live sport events (broadcast)
  • Massage (extra charge)
  • Personal trainer
  • Sauna
  • Spa and wellness centre
  • Yoga classes

Media & technology

  • CCTV in common areas
  • CCTV outside property
  • Fax/photocopying (extra charge)

Business equipment

  • Business centre (extra charge)

Bathroom

  • Raised toilet

Cleaning services

  • Daily housekeeping
  • Dry cleaning (extra charge)
  • Ironing service (extra charge)
  • Laundry (extra charge)

Reception service

  • 24-hour front desk
  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Luggage storage
  • Private check-in/check-out
  • Valet parking

General

  • 24-hour security
  • Air conditioning
  • Airport drop off (extra charge)
  • Airport pick up (extra charge)
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Allergy-free room
  • Barber/beauty shop
  • Beauty Services
  • Body scrub
  • Body treatments
  • Body wrap
  • Car hire
  • Designated smoking area
  • Facial treatments
  • Fire extinguishers
  • Foot bath
  • Garden
  • Hair colouring
  • Hair cut
  • Hair styling
  • Hair treatments
  • Heating
  • Hot tub/Jacuzzi
  • Key card access
  • Lift
  • Light therapy
  • Make up services
  • Manicure
  • Meeting/banquet facilities (extra charge)
  • Non-smoking rooms
  • Non-smoking throughout
  • Outdoor furniture
  • Pedicure
  • Safety deposit box
  • Security alarm
  • Shared lounge/TV area
  • Smoke alarms
  • Soundproof rooms
  • Spa facilities
  • Spa lounge/relaxation area
  • Spa/wellness packages
  • Steam room
  • Sun umbrellas
  • Terrace
  • Trouser press (extra charge)
  • Waxing services

Frequently asked questions about Kigali Serena Hotel

What are the check-in and check-out times at Kigali Serena Hotel?

Check-in: 14:00 to 00:00
Check-out: until 11:00

How far is the accommodation from the airport?

This accommodation is 5.27mi from Kigali International airport.

Can I bring my pet with me to the Kigali Serena Hotel?

No, this accommodation does not allow pets.

What is the Kigali Serena Hotel's cancellation policy?

The policy may depend on room type. Please check your choice's terms.

Any further questions about this accommodation, or a booking with us?

You can contact us via the Need help? section.

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