Kigali Serena Hotel

94Excellent782 reviews
Boulevard De La Revolution Kigali, Rwanda
from
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/night

Accommodation information

Location

A stay at Kigali Serena Hotel places you in the heart of Kigali, within a 5-minute drive of Union Trade Center and Ntarama Church. This 5-star hotel is 4.4 mi (7.1 km) from Kigali Convention Centre and 1.6 mi (2.6 km) from Club Rafiki.

Restaurant

Stop by the hotel's restaurant, The Milima Restaurant, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.

Rooms

Make yourself at home in one of the 148 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Other information

Pamper yourself with onsite massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Featured amenities include a 24-hour business center, limo/town car service, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Facilities

  • Covid-19 measures
  • Free WiFi
  • Free self parking
  • Pets not allowed
  • Babysitting or childcare (surcharge)
  • Show all
Check-in
Fri 12 Jan
from 14:00 to 00:00
Check-out
Mon 15 Jan
from 11:00
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Travellers / Rooms
2 travellers, 1 room
Room 1
Adults
(12+)
2
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Age at time of travel
Infant, 0-11 months
Infant, 12-23 months
2 years old
3 years old
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11 years old
Fri 12 Jan
-
Mon 15 Jan
January 2024
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Approximate prices in GBP for 1 night

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Trip overview

Fri, 12 Jan - Mon, 15 Jan
2 travellers, 1 room
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Facilities at Kigali Serena Hotel

Most popular
  • Covid-19 measures
  • Free WiFi
  • Free self parking
  • Pets not allowed
  • Babysitting or childcare (surcharge)
  • In-room accessibility (in select rooms)
  • Multilingual staff
  • Free breakfast
  • Number of outdoor pools - 1
  • Fitness facilities
  • 24-hour business center
  • Dry cleaning/laundry service
  • 24-hour front desk
  • Airport transportation (surcharge)

Covid-19 measures
  • Guests are provided with free hand sanitizer
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Staff wears personal protective equipment
Internet
  • Free WiFi
Parking
  • Free self parking
Pets
  • Pets not allowed
Children
  • Babysitting or childcare (surcharge)
  • Children's pool
Accessibility
  • In-room accessibility (in select rooms)
  • Wheelchair accessible (may have limitations)
Language spoken
  • Multilingual staff
Food & drink
  • Free breakfast
  • Number of bars/lounges - 1
  • Number of coffee shops/cafes - 1
  • Number of poolside bars - 1
  • Number of restaurants - 1
  • Snack bar/deli
Swimming pool
  • Number of outdoor pools - 1
Activities
  • Fitness facilities
  • Limo or town car service available
  • Sauna
  • Spa services on site
  • Spa treatment room(s)
  • Terrace
  • Tours/ticket assistance
  • Wedding services
Business equipment
  • 24-hour business center
  • Business center
  • Meeting rooms
Cleaning services
  • Dry cleaning/laundry service
  • Laundry facilities
Reception service
  • 24-hour front desk
  • Concierge services
  • Express check-in
  • Express check-out
  • Luggage storage
  • Safe-deposit box at front desk
General
  • Airport transportation (surcharge)
  • Banquet hall
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Contactless check-in is available
  • Daily
  • Elevator
  • Free continental breakfast
  • Free newspapers in lobby
  • Gap period enforced between guest stays - 24 hours
  • Garden
  • Gift shops or newsstand
  • Hair salon
  • Professional property host/manager
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Service animals not allowed
  • Smoke-free property
  • Staff temperature checks are conducted regularly
  • Steam room
  • Temperature checks are available to guests
  • Visual alarms in hallways
  • Wheelchair accessible parking
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchairs available on site

Frequently asked questions about Kigali Serena Hotel

What are the check-in and check-out times?

Check-in: Fri 12 Jan, from 14:00 to 00:00
Check-out: Mon 15 Jan, from 11:00

How far is the accommodation from the airport?

This accommodation is 5.24mi from Kigali International airport.

Can I bring my pet with me to this accommodation?

No, this accommodation does not allow pets.

What is the accommodation's cancellation policy?

The policy may depend on room type. Please check your choice's terms.

Any further questions about this accommodation, or a booking with us?

You can contact us via the Need help? section.