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SO/ Auckland

596 reviews
67 Customs Street East, Auckland Auckland Central, New Zealand

Accommodation information

Description

SO/ Auckland is a sleek urban base for the stylish traveller in the heart of Auckland's CBD. Enjoy views of the Waitemata Harbour and city across 16 floors and 130 design-led rooms. Sip cocktails at the panoramic HI-SO Rooftop Bar. Harbour Society serves grill-centric local cuisine with exceptional views of Auckland's skyline and Javalab Café blends house-made patisserie with organic coffee. SO/ Spa provides unique, world-first treatments in an underground oasis, complete with a pool and sauna.

Restaurant

Our streetfront Cafe mixes the art of French patisserie with experimental coffee brewing.

Discover a new twist on dining, designed by our Head Chef's expansive background in multiple Asian countries and value for sustainability and seasonality. Feast your eyes and appetite on the breathtaking vistas in the heart of Auckland City.

Elevate your status in Auckland's hottest sky high rooftop bar. Pose with your friends for Instagram worthy shots of the harbour. Socialise on our outdoor terrace or up the fun factor with a private booth.

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Facilities

  • Free WiFi
  • Parking
  • Babysitting/child services (extra charge)
  • Accessible parking
  • Bar
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Room 1
Adults(12+)2
Infant, 0-11 months
Infant, 12-23 months
2 years old
3 years old
4 years old
5 years old
6 years old
7 years old
8 years old
9 years old
10 years old
11 years old
Check-in
-
Check-out
November 2026
MonTueWedThuFriSatSun

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Rooms

Twin room, collection9
Twin room, collection
  • 355 ft²
  • Digital TV service
  • Private bathroom
  • Television
  • Free WiFi
  • Pay movies
  • In-room climate control (air conditioning)
  • In-room climate control (heating)
Double room, collection9
Double room, collection
  • 344 ft²
  • Digital TV service
  • Private bathroom
  • Television
  • Free WiFi
  • Pay movies
  • In-room climate control (air conditioning)
  • In-room climate control (heating)
Double room, collection, accessible6
Double room, collection, accessible
  • 377 ft²
  • Digital TV service
  • Private bathroom
  • Television
  • Free WiFi
  • Pay movies
  • In-room climate control (air conditioning)
  • In-room climate control (heating)
Twin room, collection6
Twin room, collection
  • TV
  • Wi-fi
  • Pay movies
  • Individually adjustable air conditioning
  • Individually adjustable heating
  • Satellite TV
Show 1 more rooms

Guest reviews

Traveller reviews brought to you byTripadvisor

4.4

Excellent

(596)

Sleep Quality

4.6

Rooms

4.6

Cleanliness

4.7

Location

4.7

Value

4.2

Service

4.4

Facilities at SO/ Auckland

Most popular

  • Free WiFi
  • Parking
  • Babysitting/child services (extra charge)
  • Accessible parking
  • Bar
  • Heated pool
  • Fitness
  • CCTV in common areas
  • Business centre (extra charge)
  • Daily housekeeping
  • 24-hour front desk

Internet

  • Free WiFi
  • Internet services
  • WiFi
  • WiFi available in all areas

Parking

  • Parking
  • Parking garage

Children

  • Babysitting/child services (extra charge)
  • Kid-friendly buffet
  • Kids' meals (extra charge)

Accessibility

  • Accessible parking
  • Facilities for disabled guests
  • Toilet with grab rails
  • Wheelchair accessible

Food & drink

  • Bar
  • Breakfast in the room
  • Coffee house on site
  • Happy hour (extra charge)
  • Packed lunches
  • Restaurant
  • Room service
  • Snack bar
  • Special diet menus (on request)
  • Wine/champagne (extra charge)

Swimming pool

  • Heated pool
  • Indoor pool
  • Indoor pool (all year)
  • Swimming pool

Activities

  • Fitness
  • Fitness centre
  • Fitness/spa locker rooms
  • Massage (extra charge)
  • Nightclub/DJ
  • Spa & wellness centre (extra charge)

Media & technology

  • CCTV in common areas
  • CCTV outside property
  • Fax/photocopying (extra charge)

Business equipment

  • Business centre (extra charge)

Bathroom

Cleaning services

  • Daily housekeeping
  • Dry cleaning (extra charge)
  • Ironing service (extra charge)

Reception service

  • 24-hour front desk
  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Lockers
  • Luggage storage
  • Valet parking

General

  • 24-hour security
  • Air conditioning
  • Back massage
  • Car hire
  • Couples massage
  • Family rooms
  • Fire extinguishers
  • Foot massage
  • Full body massage
  • Hand massage
  • Head massage
  • Heating
  • Invoice provided
  • Key access
  • Key card access
  • Lift
  • Meeting/banquet facilities (extra charge)
  • Neck massage
  • Non-smoking rooms
  • Non-smoking throughout
  • Outdoor furniture
  • Safety deposit box
  • Security alarm
  • Smoke alarms
  • Spa lounge/relaxation area
  • Spa/wellness packages
  • Sun loungers or beach chairs
  • Terrace
  • Tour desk
  • Trouser press (extra charge)

Frequently asked questions about SO/ Auckland

Check-in: 15:00 to 00:00
Check-out: until 11:00

This accommodation is 11.23mi from Auckland International airport.

No, this accommodation does not allow pets.

The policy may depend on room type. Please check your choice's terms.

You can contact us via the Need help? section.

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Suggested flights to Auckland

London to Auckland

Flight duration: 29h 3m

Manchester to Auckland

Flight duration: 27h 11m

Edinburgh to Auckland

Flight duration: 29h 52m

Birmingham to Auckland

Flight duration: 29h 29m

Glasgow to Auckland

Flight duration: 32h 50m

Aberdeen to Auckland

Flight duration: 31h 35m
Anywhere to Auckland
Anytime
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