Hotel Villa Mercedes Palenque

9.3Excellent852 reviews
Km 2.9 Carretera Palenque-Ruinas, Mexico
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Accommodation information

Location

Located in Palenque, Hotel Villa Mercedes Palenque is in a national park, within a 5-minute drive of Palenque National Park and Museo de Sitio Palenque. This spa hotel is 2.5 mi (4 km) from Palenque Archaeological Zone and 3.2 mi (5.1 km) from El Panchán.

Restaurant

Enjoy Mexican cuisine at La Foresta, a restaurant where you can enjoy drinks at the bar/lounge, take in the garden view, and even dine alfresco. You can also stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Grab a drink at the swim-up bar while enjoying a refreshing dip in the hotel pool.English breakfasts are available daily from 7 AM to noon for a fee.

Rooms

Make yourself at home in one of the 92 air-conditioned rooms featuring flat-screen televisions. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and coffee/tea makers.

Other information

Pamper yourself with a visit to the spa, which offers massages and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools and a fitness center. This Mediterranean hotel also features complimentary wireless internet access, babysitting (surcharge), and gift shops/newsstands.

Featured amenities include a business center, a 24-hour front desk, and luggage storage. Planning an event in Palenque? This hotel has 23143 square feet (2150 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.

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Facilities

  • Free WiFi
  • Free parking
  • Pets allowed
  • Babysitting/child services (extra charge)
  • Accessible parking
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Travellers / Rooms2 travellers, 1 room
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June 2026
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Facilities at Hotel Villa Mercedes Palenque

Most popular

  • Free WiFi
  • Free parking
  • Pets allowed
  • Babysitting/child services (extra charge)
  • Accessible parking
  • Bar
  • Infinity pool
  • Board games/puzzles
  • CCTV in common areas
  • Business centre (extra charge)
  • Open-air bath
  • Daily housekeeping
  • 24-hour front desk

Internet

  • Free WiFi
  • Internet services
  • WiFi

Parking

  • Free parking
  • Parking
  • Private parking

Pets

  • Pets allowed

Children

  • Babysitting/child services (extra charge)
  • Kid-friendly buffet
  • Kids' meals (extra charge)

Accessibility

  • Accessible parking
  • Facilities for disabled guests
  • Toilet with grab rails
  • Wheelchair accessible

Food & drink

  • Bar
  • Breakfast in the room
  • Coffee house on site
  • Fruits (extra charge)
  • Grocery deliveries (extra charge)
  • Packed lunches
  • Pool bar
  • Restaurant
  • Room service
  • Sun terrace
  • Wine/champagne (extra charge)

Swimming pool

  • Infinity pool
  • Outdoor pool
  • Outdoor pool (all year)
  • Swimming pool

Activities

  • Board games/puzzles
  • Fitness
  • Fitness centre
  • Indoor play area
  • Massage (extra charge)
  • Spa and wellness centre (extra charge)
  • Walking tours (extra charge)

Media & technology

  • CCTV in common areas
  • CCTV outside property
  • Fax/photocopying (extra charge)

Business equipment

  • Business centre (extra charge)

Bathroom

  • Open-air bath
  • Public Bath
  • Raised toilet

Cleaning services

  • Daily housekeeping
  • Ironing service (extra charge)
  • Laundry (extra charge)

Reception service

  • 24-hour front desk
  • Concierge service
  • Express check-in/check-out
  • Luggage storage

General

  • 24-hour security
  • Air conditioning
  • Airport drop off (extra charge)
  • Airport pick up (extra charge)
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Back massage
  • Couples massage
  • Designated smoking area
  • Family rooms
  • Fire extinguishers
  • Foot massage
  • Full body massage
  • Garden
  • Heating
  • Invoice provided
  • Meeting/banquet facilities (extra charge)
  • Non-smoking rooms
  • Non-smoking throughout
  • Outdoor furniture
  • Safety deposit box
  • Security alarm
  • Shuttle service
  • Shuttle service (additional charge)
  • Smoke alarms
  • Spa facilities
  • Spa lounge/relaxation area
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Tour desk
  • Trouser press (extra charge)

Frequently asked questions about Hotel Villa Mercedes Palenque

What are the check-in and check-out times at Hotel Villa Mercedes Palenque?

Check-in: 15:00 to 18:00
Check-out: until 12:00

How far is the accommodation from the airport?

This accommodation is 0.84mi from Palenque International airport.

Can I bring my pet with me to the Hotel Villa Mercedes Palenque?

Yes, you are allowed pets at this accommodation.

What is the Hotel Villa Mercedes Palenque's cancellation policy?

The policy may depend on room type. Please check your choice's terms.

Any further questions about this accommodation, or a booking with us?

You can contact us via the Need help? section.

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