Contact us

Please note that when calling from abroad it may be necessary to use a different prefix before the number.

  Contact Number: Available from: Menu Language: Call costs from landlines (other 
networks may charge higher costs
):
Opening hours:
(Local time)
All Products except Package Holidays, Spa & Experiences Sales and Service:
0800 083 4000                              
UK English Freephone number 24 hours, 7 days a week
All Products except Spa & Experiences Sales and Service:
+44(0)2034998517
Worldwide English National landline number, costs depend on the provider 24 hours, 7 days a week
All Products except Spa & Experiences Sales and Service:+44(0)2034998517
Worldwide Italian National landline number, costs depend on the provider (CET) Flights: Mon - Sun: 08:00h-22:00hHotel / Flight + Hotel: Mon - Fri: 09:00h-21:00h; Sat: 10:00h-19:00h
All Products except Spa & Experiences Sales and Service:+44(0)2034998517 Worldwide French National landline number, costs depend on the provider (CET) Flights: Mon - Fri: 08:00h-20:00h; Sat: 09:00h-18:00hHotel / Flight + Hotel: Mon - Fri: 09:00h-18:00h
All Products except Spa & Experiences Sales and Service:+44(0)2034998517 Worldwide German National landline number, costs depend on the provider (CET) German: Mon - Fri: 09:00h-18:00h
All Products except Spa & Experiences Sales and Service:+44(0)2034998517 Worldwide Spanish National landline number, costs depend on the provider (CET) Flights: Mon - Fri: 08:30h-20:30h Hotel / Flight + Hotel: Mon - Fri: 09:00h-20:00; Sat: 10:00h-19:00h
All Products except Spa & Experiences Sales and Service:+44(0)2034998517 Worldwide Arabic National landline number, costs depend on the provider Arabic: 24/7
Package Holidays Sales and Service: 
0800 083 4000
UK English Freephone number
24 hours, 7 days a week
Spa Sales and Service: 
0330 100 3505
UK English Standard call charges apply Monday - Friday: 8am to 8pm
Saturday: 9am to 6pm
Sunday: 10am to 6pm
Experiences Sales:
0844 474 0844
Service: 
0330 111 0844
UK English Standard call charge