The View from The Shard tickets

The View from The Shard - Booking Information

• If You have any symptoms of COVID-19 or have been in contact with someone who has COVID-19 please do not visit

• To help with social distancing on your visit there will be signs throughout the venue to help you stay a safe distance apart, screens at till points, bars and shops will ensure you are served safely. It is recommended you wear a face covering, although they are not mandatory in the attraction, face coverings are mandatory in the gift shop

• Capacity has significantly been reduced to ensure that your visit is in a safe a comfortable environment

• The View From The Shard will no longer accept cash payments. All payments made in the gift shop, photo point and bars will need to be made by card.

• Please ensure that you bring your ticket with you to be able to enter the attraction

• When visiting, please make use of the hand sanitiser stations that are available throughout the venue.

• The View From The Shard have also stepped up their cleaning regime, with more frequent and deep cleans to ensure your safety.

• Except for the entrance lobby and the booking hall, Visitors are only permitted to enter The View if they are in possession of a valid ticket. Visitors may be required to provide a proof of identification or, where applicable, the credit card used for the booking of tickets. Admission to The View will only be valid on the date and time stated on the ticket. Visitors arriving before their allocated time will have to wait until the time stated on their ticket before being permitted entry to The View. Any latecomers may have to wait until capacity is available for them to enter, subject to availability.          

• All visitors will be subject to airport style search so please allow sufficient time for entry.   

• The View from the Shard is over 1000 feet from ground level so any clients suffering vertigo or any similar related issues enter the View entirely at their own risk.          

• Parents of young children should be aware that the View from the Shard has floor to ceiling glass. 

• Disabled Access

• There are 15 steps leading from the entrance on Joiner Street to the booking hall with handrails on both sides. There is a small lift to the left of these stairs. Entry to the booking hall is through a revolving door or through an automatic door to the right which is 900mm/35.5ins wide.

• The booking hall is located on Level 1 of The Shard with step free level access all the way to Level 72. The floor surface is tile, the area is evenly lit with overhead lighting, there is a hearing loop system installed at each desk, and a pen and pad of paper is available at each counter.

• Visitor toilets are located on Level 1 and Level 68.