The View from The Shard tickets

The View from The Shard - Event Information

• Age recommendation: Children are aged 4-15 years old. Infants under three years of age are free of charge but must have a valid entry ticket.Children under 15 years of age must be accompanied by an adult, otherwise entry may be refused.

• Other info: 

  Bookings are non-exchangeable and non-refundable under any circumstances, including bad weather. In the event of closure, you will be offered an alternative date.

  Return for free with Weather Guarantee

  With the Weather Guarantee, if you cannot see at least three of the following five landmarks during the time of your visit, you will be given a complimentary return ticket, allowing you to return within three months, absolutely free:

  London Eye

  20 Fenchurch Street

  Tower Bridge

  One Canada Square

  St Paul’s Cathedral

  Staff at the ticket desk will let you know on the day if the Weather Guarantee has been authorised and will arrange your return ticket. You must claim your free ticket on the day of your visit before you leave the attraction. 

   

  Entry to The View from the Shard is subject to the Supplier’s terms and conditions, a copy of which is available on arrival at the venue. Reserving your tickets online is acceptance of the full Terms and Conditions

  Travel to The Shard is recommended by public transport. There are no parking facilities for visitors.

  On arrival, if you require help please ask any member of The View uniformed staff who will be happy to assist.

  Please bring a form of identification with you that matches the name on the ticket as this may be checked before you enter.

  To ensure visitors’ safety within The Shard, you will be required to pass through an electronic body scan and will have any baggage or personal items scanned before entry. CCTV and other audio and visual recording may be undertaken for the safety and security of visitors and staff.

  Certain items cannot be brought in to The View including large bags and rucksacks, generally over the size of 22x15x8 inches (55x38x20 cm) or other large equipment. Although we have no cloakroom facility for bags, folded pushchairs can be left in the designated area in the booking hall for free but bags and coats cannot be left with them.

  Open containers of food or drink cannot be brought into The View.

  Tickets should only be bought from The View website or through authorized ticket agencies. If The View believes that a ticket has been resold without consent, the holder may be refused entry to or ejected from The View without payment of compensation.Children aged up to three are not charged for entry but will need a valid ticket. Children aged four to fifteen will need a valid ticket and also must be accompanied by an adult aged sixteen or over.

  The View may carry out photography and/or video recording and/or other monitoring which may feature visitors and copyright and all other intellectual property rights in these materials rests with The View or such
  authorised third party

• Voucher exchange instructions: Please ensure you print your voucher and hand it to the venue on arrival in exchange for your entry ticket.

• Opening hours: Winter Opening Hours (25 October – 31 March): Mon – Wed & Sun 10am – 7pm (Last entry 6pm); Thu, Fri & Sat: 10am – 10pm (Last entry 9pm)Summer Opening Hours (1 April – 24 October): Mon – Sun: 10am - 10pm (Last entry 9pm)