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Information about The Shells Resort & Spa Phu Quoc Hotel

In Phu Quoc

Grab a bite to eat at FLOW Restaurant, a beachfront restaurant where you can take in the garden view and dine alfresco. You can also stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the beach bar.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and gift shops/newsstands.With a stay at The Shells Resort & Spa Phu Quoc in Phu Quoc, you'll be 4.3 mi (7 km) from Phu Quoc Night Market and 6.1 mi (9.8 km) from Phu Quoc National Park. This 5-star resort is 13.2 mi (21.3 km) from Vinpearl Safari and 20.8 mi (33.5 km) from Sun World Hon Thom Nature Park.Make yourself at home in one of the 134 individually decorated guestrooms, featuring minibars and LED televisions. Rooms have private balconies or patios. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and complimentary toiletries.Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this resort consist of a conference center and a meeting room. A roundtrip airport shuttle is complimentary (available on request).

Services of The Shells Resort & Spa Phu Quoc Hotel

  • 24-hour security
  • Wine/champagne
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Ironing service
  • CCTV in common areas
  • Spa facilities
  • Live music/performance
  • First aid kit available
  • Beach
  • Facial treatments
  • Baby safety gates
  • Free WiFi
  • Body treatments
  • Hand sanitizer in guest accommodation and key areas
  • Private beach area
  • Staff follow all safety protocols as directed by local authorities
  • 24-hour front desk
  • Delivered food is securely covered
  • Manicure
  • Designated smoking area
  • Sauna
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Sun terrace
  • Breakfast in the room
  • Swimming Pool
  • Back massage
  • Non-smoking rooms
  • Process in place to check health of guests
  • Terrace
  • Fitness centre
  • Spa/wellness packages
  • Family rooms
  • Internet services
  • Pool with view
  • Shuttle service
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Access to health care professionals
  • Pedicure
  • Tour desk
  • Beauty Services
  • Secured parking
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Fitness
  • Pool bar
  • Invoice provided
  • Parking
  • Neck massage
  • Free parking
  • Lockers
  • Bar
  • Airport shuttle (free)
  • Shuttle service (free)
  • Sun umbrellas
  • Concierge service
  • CCTV outside property
  • Fruits
  • Business centre
  • Parking on site
  • Full body massage
  • Laundry
  • Thermometers for guests provided by property
  • Kid meals
  • Outdoor pool (all year)
  • Sun loungers or beach chairs
  • Restaurant
  • Safety deposit box
  • Foot massage
  • Luggage storage
  • Meeting/banquet facilities
  • Food can be delivered to guest accommodation
  • Property is cleaned by professional cleaning companies
  • Swimming pool
  • Shared lounge/TV area
  • Couples massage
  • Outdoor pool
  • Body scrub
  • Beachfront
  • Body wrap
  • Air conditioning
  • Steam room
  • Airport drop off
  • Happy hour
  • Spa lounge/relaxation area
  • Spa and wellness centre
  • Head massage
  • Snack bar
  • WiFi
  • Key card access
  • Room service
  • Hand massage
  • Cashless payment available
  • Massage
  • Breakfast takeaway containers
  • Garden


Ganh Gio Beach, Duong Dong Town

Customers rating

991 reviews by TrustYou

Hotel badges

  • Resort Hotel
  • Beach Hotel

Frequently asked questions

Why should I buy my travel on

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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