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Information about The Shells Resort & Spa Phu Quoc Hotel

Make yourself at home in one of the 134 air-conditioned rooms featuring minibars. Rooms have private balconies or patios. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and complimentary toiletries.With a stay at The Shells Resort & Spa Phu Quoc in Phu Quoc, you'll be 3.2 mi (5.1 km) from Phu Quoc Night Market and 6 mi (9.7 km) from Phu Quoc National Park. This 5-star resort is 13.1 mi (21.1 km) from Vinpearl Safari and 18.4 mi (29.6 km) from Phu Quoc Prison.The following facilities or services will be unavailable from December 5 2022 to December 31 2024 (dates subject to change): One of the swimming poolsFeatured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this resort consist of a conference center and a meeting room. A roundtrip airport shuttle is complimentary (available on request).Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities, which include an outdoor pool. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and gift shops/newsstands.Grab a bite to eat at FLOW Restaurant, a beachfront restaurant where you can take in the garden view and dine alfresco. You can also stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the beach bar.

Services of The Shells Resort & Spa Phu Quoc Hotel

  • Staff temperature checks are conducted regularly
  • Free valet parking
  • Full-service spa
  • Staff wears personal protective equipment
  • Garden
  • Free WiFi
  • Business center
  • Free airport transportation
  • Computer station
  • Masks are available to guests
  • Luggage storage
  • Beach towels
  • 24-hour front desk
  • Protective clothing is available to guests
  • Free self parking
  • Conference space
  • Beach umbrellas
  • Pets not allowed
  • Parking (limited spaces)
  • Express check-out
  • Proposal/romance packages available
  • Dry cleaning/laundry service
  • Terrace
  • Essential workers only - NO
  • On private beach
  • Pool umbrellas
  • Smoke-free property
  • Number of outdoor pools - 1
  • Number of meeting rooms - 1
  • Beach sun loungers
  • Concierge services
  • Social distancing measures are in place
  • Scuba diving nearby
  • Tours/ticket assistance
  • Number of restaurants - 1
  • Property confirms they are implementing guest safety measures
  • Gift shops or newsstand
  • Property is not currently implementing any enhanced cleaning measures
  • Kayaking on site
  • Pool sun loungers
  • Spa services on site
  • Conference center
  • Wheelchair accessible – no
  • Spa treatment room(s)
  • Porter/bellhop
  • Service animals not allowed
  • Number of beach bars - 1
  • Guests are provided with free hand sanitizer
  • Couples/private dining
  • Wedding services
  • Snorkeling nearby
  • No elevators


Ganh Gio Beach, Duong Dong Town

Customers rating

1202 reviews by TrustYou

Hotel badges

  • Family Hotel
  • Wellness Hotel
  • Resort Hotel
  • Water Park Hotel
  • Beach Hotel

Frequently asked questions

Why should I buy my travel on

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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