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Information about The Lancaster Saigon Service Apartment Hotel

The Lancaster Saigon Service Apartment is set in the heart of Ho Chi Minh City, only 400 metres from Vincom Center and Vincom Shopping Center. Apartments are elegant and spacious. Free WiFi access is offered throughout the property. The Lancaster Saigon Service Apartment is only 7 km away from Tan Son Nhat International Airport. Diamond Plaza is only 600 metres away while Ben Thanh Market is 1.2 km from the property. Apartments are stylish and fully air-conditioned. Amenities include a living room with a sofa, a kitchen with a stove and dining area. Bathroom facilities are en suite and equipped with a bathtub and free toiletries. Friendly staff at the 24-hour front desk can assist you with car rental services and airport transfers. You can also utilize the sauna facility and fitness centre.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes. A negative Coronavirus (COVID-19) PCR test result is mandatory to check-in to this property. A damage deposit of VND 1000000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property. Please be informed that breakfast will be served in-room as there is no restaurant at the property.

Services of The Lancaster Saigon Service Apartment Hotel

  • Breakfast in the room
  • Physical distancing in dining areas
  • Dry cleaning
  • Family rooms
  • Daily housekeeping
  • Car hire
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Safety deposit box
  • Smoke alarms
  • Luggage storage
  • Sauna
  • Staff follow all safety protocols as directed by local authorities
  • Fire extinguishers
  • Delivered food is securely covered
  • Currency exchange
  • 24-hour front desk
  • Shuttle service (additional charge)
  • Valet parking
  • Soundproof rooms
  • Hand sanitizer in guest accommodation and key areas
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Property is cleaned by professional cleaning companies
  • Designated smoking area
  • Lift
  • Food can be delivered to guest accommodation
  • Private check-in/check-out
  • Parking on site
  • CCTV in common areas
  • Concierge service
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • CCTV outside property
  • Guest accommodation is disinfected between stays
  • Ironing service
  • Thermometers for guests provided by property
  • Private parking
  • Minimarket on site
  • Airport shuttle (additional charge)
  • Laundry
  • Hot tub/Jacuzzi
  • Grocery deliveries
  • Free WiFi
  • WiFi
  • Physical distancing rules followed
  • Airport shuttle
  • Breakfast takeaway containers
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Room service
  • Cashless payment available
  • Internet services
  • Air conditioning
  • Fax/photocopying
  • Parking
  • 24-hour security
  • Express check-in/check-out
  • Non-smoking rooms

Address

22 - 22Bis Le Thanh Ton

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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