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Information about Spoon Hotel

In Hanoi (Hoan Kiem)

Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service (during limited hours). Mingle with other guests at the complimentary reception, held daily.With a stay at Spoon Hotel in Hanoi (Hoan Kiem), you'll be within a 5-minute walk of Train Street and Hang Da Market. This hotel is 0.4 mi (0.6 km) from Hang Ma Street and 0.4 mi (0.7 km) from Hang Gai Street.The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change): Dining venue(s)Fitness facilitiesShuttle servicesMake yourself at home in one of the 20 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.Featured amenities include complimentary wired Internet access, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).Make use of convenient amenities, which include complimentary wireless Internet access and tour/ticket assistance.

Services of Spoon Hotel

  • Children television networks
  • Private check-in/check-out
  • Property is cleaned by professional cleaning companies
  • Room service
  • Safety deposit box
  • VIP room facilities
  • Shoeshine
  • Massage
  • Concierge service
  • Family rooms
  • Lockers
  • Allergy-free room
  • Laundry
  • Daily housekeeping
  • Table tennis
  • Ticket service
  • Non-smoking rooms
  • Kid meals
  • Cooking class
  • Breakfast in the room
  • Heating
  • Guest accommodation is disinfected between stays
  • Non-smoking throughout
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Kid-friendly buffet
  • Nightclub/DJ
  • Walking tours
  • Guest accommodation sealed after cleaning
  • Tour desk
  • Bridal suite
  • Food can be delivered to guest accommodation
  • Special diet menus (on request)
  • Fire extinguishers
  • Shuttle service (additional charge)
  • Live sport events (broadcast)
  • Staff follow all safety protocols as directed by local authorities
  • Diving
  • Currency exchange
  • Barber/beauty shop
  • Process in place to check health of guests
  • Airport shuttle (additional charge)
  • Mini golf
  • Soundproof rooms
  • Hand sanitizer in guest accommodation and key areas
  • Babysitting/child services
  • Mini-market on site
  • Fishing
  • Designated smoking area
  • Snack bar
  • Tennis court
  • Ironing service
  • Evening entertainment
  • WiFi
  • WiFi available in all areas
  • Internet services
  • Indoor play area
  • Cashless payment available
  • Mobile app for room service
  • Free WiFi
  • Car hire
  • Karaoke
  • Live music/performance
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Express check-in/check-out
  • 24-hour security
  • Contactless check-in/check-out
  • Air conditioning
  • Baby safety gates
  • Shops (on site)
  • Security alarm
  • Airport shuttle
  • Trouser press
  • Dry cleaning
  • Hiking
  • Fax/photocopying
  • Lift
  • Bike tours
  • Cycling
  • Grocery deliveries
  • Public Bath
  • Shared lounge/TV area
  • Smoke alarms
  • Restaurant
  • Luggage storage
  • First aid kit available
  • 24-hour front desk
  • Tour or class about local culture

Address

19 Nguyen Van To, Hoan Kiem

Customers rating

90
515 reviews by TrustYou

Hotel badges

  • City Hotel

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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