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Information about New Era Hotel and Villa Hotel

In Hanoi (Long Bien)

Make yourself at home in one of the 86 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have designer toiletries and bidets. Conveniences include phones, as well as safes and desks.Be sure to enjoy recreational amenities, including an outdoor pool, a fitness center, and karaoke. Additional features at this Art Deco hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).With a stay at New Era Hotel and Villa in Hanoi (Long Bien), you'll be a 5-minute drive from Aeon Mall and 9 minutes from Thang Long Water Puppet Theatre. This 4-star hotel is 1.5 mi (2.4 km) from Hoan Kiem Lake and 1.9 mi (3 km) from Hanoi Opera House.Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Services of New Era Hotel and Villa Hotel

  • Swimming pool
  • Laundry
  • Shared lounge/TV area
  • Shuttle service (additional charge)
  • Luggage storage
  • Sun loungers or beach chairs
  • Cooking class
  • Sun umbrellas
  • Fax/photocopying
  • Food can be delivered to guest accommodation
  • Fitness
  • Airport pick up
  • Secured parking
  • Public transport tickets
  • Dry cleaning
  • Guest accommodation is disinfected between stays
  • Kid meals
  • Face masks for guests available
  • Bike tours
  • Daily housekeeping
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Safety deposit box
  • Internet services
  • Delivered food is securely covered
  • Walking tours
  • Parking garage
  • Fitness centre
  • Coffee house on site
  • Meeting/banquet facilities
  • Fire extinguishers
  • Special diet menus (on request)
  • Process in place to check health of guests
  • Staff follow all safety protocols as directed by local authorities
  • Soundproof rooms
  • Free parking
  • Outdoor furniture
  • Hand sanitizer in guest accommodation and key areas
  • Non-smoking rooms
  • Swimming Pool
  • Airport shuttle (additional charge)
  • Currency exchange
  • Physical distancing rules followed
  • Thermometers for guests provided by property
  • Wine/champagne
  • Tour desk
  • Access to health care professionals
  • Cashless payment available
  • Accessible parking
  • Golf course (within 3 km)
  • Live music/performance
  • Express check-in/check-out
  • Free WiFi
  • Grocery deliveries
  • 24-hour front desk
  • Private parking
  • Garden
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • 24-hour security
  • Security alarm
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Designated smoking area
  • Parking
  • Karaoke
  • Bar
  • Shuttle service
  • Airport shuttle
  • Kid-friendly buffet
  • Contactless check-in/check-out
  • Breakfast in the room
  • Bicycle rental (additional charge)
  • Ironing service
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Terrace
  • Family rooms
  • Airport drop off
  • Outdoor pool
  • Snack bar
  • Restaurant
  • Air conditioning
  • Lift
  • Room service
  • Use of cleaning chemicals that are effective against Coronavirus
  • Valet parking
  • WiFi available in all areas
  • WiFi
  • First aid kit available
  • Outdoor pool (all year)
  • Tour or class about local culture
  • Fruits
  • Themed dinner nights
  • Concierge service
  • Cycling
  • Smoke alarms
  • Key card access


17 Nguyen Van Cu Str.

Customers rating

15 reviews by TrustYou

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Frequently asked questions

Why should I buy my travel on

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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