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Information about Artisan Lakeview Hotel

Set in the charming and vibrant Old Quarter of Hanoi, Located in a quiet and shady street less than a minute from Hoan Kiem Lake, Water Puppet Theatre and short walk to the History Museum. The Artisan Buon Dua Le (Vietnamese for “gossiping with friends”) Café/Restaurant is situated opposite the hotel, and is where our Aussie Executive Chef, Sean, from Victoria's well renowned Hesket House Retreat, treats our guests to his delicious home-style breakfasts, snacks and meals, ably assisted by his talented Vietnamese chefs, who will tempt you with their favourite local specialities.

Services of Artisan Lakeview Hotel

  • Breakfast in the room
  • Key card access
  • Shoeshine
  • Dry cleaning
  • WiFi
  • Airport pick up
  • Lift
  • Bicycle rental (additional charge)
  • Safety deposit box
  • Car hire
  • Airport shuttle
  • Bar
  • Bike tours
  • Concierge service
  • Tour desk
  • Breakfast options
  • Free parking
  • Daily housekeeping
  • Ticket service
  • Airport drop off
  • Walking tours
  • Air conditioning
  • Parking
  • Restaurant
  • Luggage storage
  • Room service
  • Currency exchange
  • Bottle of water
  • Fax/photocopying
  • Airport shuttle (additional charge)
  • Non-smoking rooms
  • Key access
  • Ironing service
  • 24-hour front desk
  • Internet services
  • Laundry
  • Free WiFi
  • Newspapers
  • Cooking class

Address

23B Hang Hanh Street

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During the booking process you will be offered all the services you can add:
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  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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