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Information about Gem Premier Hotel & Spa Hotel

Near Hoan Kiem Lake

Make yourself at home in one of the 50 individually decorated guestrooms, featuring refrigerators and LED televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. A roundtrip airport shuttle and a cruise ship terminal shuttle are provided for an additional charge.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional features at this Art Deco hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). The shuttle (surcharge) will take you to the nearby beach or shopping center.Enjoy Vietnamese cuisine at Au Co Mother restaurant, a restaurant where you can take in the garden view, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge.With a stay at Gem Premier Hotel & Spa, you'll be centrally located in Hanoi, within a 10-minute walk of Hang Gai Street and Hoan Kiem Lake. This luxury hotel is 0.5 mi (0.8 km) from Hoa Lo Prison Museum and 1 mi (1.5 km) from Dong Xuan Market.

Services of Gem Premier Hotel & Spa Hotel

  • Breakfast in the room
  • Shoeshine
  • Packed lunches
  • Allergy-free room
  • Private check-in/check-out
  • Car hire
  • Airport shuttle
  • Tour or class about local culture
  • Bike tours
  • WiFi available in all areas
  • Concierge service
  • Soundproof rooms
  • CCTV in common areas
  • Tour desk
  • Fire extinguishers
  • Meeting/banquet facilities
  • Daily housekeeping
  • 24-hour security
  • Heating
  • Bridal suite
  • Facilities for disabled guests
  • Walking tours
  • Special diet menus (on request)
  • Restaurant
  • Sauna
  • Designated smoking area
  • Trouser press
  • Cycling
  • Fax/photocopying
  • Kid meals
  • Books, DVDs, music for children
  • Ironing service
  • 24-hour front desk
  • Internet services
  • Laundry
  • Terrace
  • Cooking class
  • Smoke alarms
  • Express check-in/check-out
  • Dry cleaning
  • WiFi
  • Happy hour
  • VIP room facilities
  • Kid-friendly buffet
  • Lift
  • Bicycle rental (additional charge)
  • Safety deposit box
  • Bar
  • Lockers
  • Massage
  • Children television networks
  • Non-smoking throughout
  • Babysitting/child services
  • Baby safety gates
  • Ticket service
  • Air conditioning
  • Gift shop
  • Shared lounge/TV area
  • Family rooms
  • Luggage storage
  • Room service
  • Currency exchange
  • Snack bar
  • Spa and wellness centre
  • Airport shuttle (additional charge)
  • Non-smoking rooms
  • Business centre
  • Grocery deliveries
  • Free WiFi
  • Security alarm
  • Newspapers
  • Sun terrace
  • Shuttle service (additional charge)

Address

54 Ngo Huyen Street, Old Quarter

Customers rating

74
564 reviews by TrustYou

Hotel badges

  • Business Hotel
  • City Hotel

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Frequently asked questions

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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