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Information about Gem Premier Hotel & Spa Hotel

With a stay at Gem Premier Hotel & Spa, you'll be centrally located in Hanoi, within a 10-minute walk of Hang Gai Street and Hoan Kiem Lake. This luxury hotel is 0.5 mi (0.8 km) from Hoa Lo Prison Museum and 0.9 mi (1.5 km) from Dong Xuan Market.Enjoy Vietnamese cuisine at Au Co Mother restaurant, a restaurant where you can take in the garden view, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.Make yourself at home in one of the 50 individually decorated guestrooms, featuring refrigerators and LED televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.The property will be renovating from 01 December 2019 to 31 March 2020 (completion date subject to change). The following areas are affected:

  • Bar/lounge
  • Business center
  • Fitness facilities
  • Meeting facilities
  • Sauna
  • Spa
  • Spa tub
During renovations, the hotel will make every effort to minimize noise and disturbance.Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. A roundtrip airport shuttle and a cruise ship terminal shuttle are provided for an additional charge.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional features at this Art Deco hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). The shuttle (surcharge) will take you to the nearby beach or shopping center.

Services of Gem Premier Hotel & Spa Hotel

  • Kid-friendly buffet
  • Cycling
  • Dry cleaning
  • Allergy-free room
  • Lift
  • Sun terrace
  • WiFi
  • Safety deposit box
  • Car hire
  • Airport shuttle
  • Trouser press
  • Grocery deliveries
  • Bar
  • VIP room facilities
  • Special diet menus (on request)
  • Wheelchair accessible
  • Bicycle rental (additional charge)
  • Concierge service
  • Tour desk
  • Packed lunches
  • Private check-in/check-out
  • Soundproof rooms
  • Internet services
  • Daily housekeeping
  • Facilities for disabled guests
  • Meeting/banquet facilities
  • Massage
  • Toilet with grab rails
  • Heating
  • Bridal suite
  • Room service
  • Public transport tickets
  • Air conditioning
  • Ticket service
  • Ironing service
  • Airport shuttle (additional charge)
  • Non-smoking throughout
  • Gift shop
  • Babysitting/child services
  • Restaurant
  • Family rooms
  • Luggage storage
  • Books, DVDs, music for children
  • Express check-in/check-out
  • Lockers
  • Shared lounge/TV area
  • Shoeshine
  • Business centre
  • Non-smoking rooms
  • Lower bathroom sink
  • 24-hour front desk
  • WiFi available in all areas
  • Spa and wellness centre
  • Laundry
  • Breakfast in the room
  • Secured parking
  • Free WiFi
  • Kid meals
  • Snack bar
  • Designated smoking area
  • Sauna
  • Newspapers
  • Terrace
  • Shuttle service (additional charge)
  • Baby safety gates
  • Currency exchange
  • Children television networks
  • Fax/photocopying

Address

54 Ngo Huyen Street, Old Quarter

Customers rating

75
853 reviews by TrustYou

Hotel badges

  • Business Hotel
  • City Hotel

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During the booking process you will be offered all the services you can add:
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  • Additional luggage
  • Car rental
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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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