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Information about Family Hanoi Hotel

Located in Hanoi (Hoan Kiem), Family Hanoi Hotel is within a 10-minute walk of Thang Long Water Puppet Theatre and St. Joseph's Cathedral. This hotel is 0.6 mi (0.9 km) from Hoan Kiem Lake and 0.6 mi (1 km) from Hanoi Old City Gate.Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.Make yourself at home in one of the 16 air-conditioned rooms featuring minibars and LCD televisions. Your Select Comfort bed comes with down comforters and Egyptian cotton sheets. Cable programming and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and tour/ticket assistance.

Services of Family Hanoi Hotel

  • Public transport tickets
  • Air conditioning
  • Ticket service
  • Ironing service
  • Parking garage
  • Dry cleaning
  • Parking
  • Restaurant
  • Family rooms
  • Luggage storage
  • Sun terrace
  • WiFi
  • Safety deposit box
  • Car hire
  • Grocery deliveries
  • Lockers
  • Express check-in/check-out
  • Shared lounge/TV area
  • Non-smoking rooms
  • Bicycle rental (additional charge)
  • 24-hour front desk
  • WiFi available in all areas
  • Tour desk
  • Evening entertainment
  • Private check-in/check-out
  • Laundry
  • Breakfast in the room
  • Secured parking
  • Free WiFi
  • Internet services
  • Daily housekeeping
  • Snack bar
  • Meeting/banquet facilities
  • Terrace
  • Heating
  • Shuttle service (additional charge)
  • Room service
  • Baby safety gates
  • Currency exchange
  • Children television networks
  • Fax/photocopying

Address

39C Hang Hanh, Hoan Kiem

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Frequently asked questions

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We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

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