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Information about Joye Hotel

Ideally set in the Hoan Kiem district of Hanoi, Joye Hotel is situated 400 metres from Hanoi Old City Gate, 400 metres from Thang Long Water Puppet Theater and 800 metres from Hoan Kiem Lake. This 2-star hotel offers room service and a concierge service. The accommodation features a 24-hour front desk, a shared kitchen and currency exchange for guests. At the hotel the rooms are fitted with air conditioning, a seating area, a flat-screen TV with cable channels, a safety deposit box and a shared bathroom with a bidet, slippers and a hairdryer. Rooms include a kettle, while some rooms also boast a balcony and others also feature city views. At Joye Hotel each room has bed linen and towels. The accommodation offers a terrace. Popular points of interest near Joye Hotel include St. Joseph Cathedral, Trang Tien Plaza and Hanoi Opera House. The nearest airport is Noi Bai International, 25 km from the hotel, and the property offers a paid airport shuttle service.

Services of Joye Hotel

  • Tour desk
  • Airport drop off
  • Air conditioning
  • Family rooms
  • Terrace
  • Non-smoking rooms
  • Car hire
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Daily housekeeping
  • Staff follow all safety protocols as directed by local authorities
  • Fire extinguishers
  • Currency exchange
  • Room service
  • Physical distancing in dining areas
  • Use of cleaning chemicals that are effective against Coronavirus
  • Invoice provided
  • Airport pick up
  • Access to health care professionals
  • Cashless payment available
  • Breakfast takeaway containers
  • Concierge service
  • Airport shuttle (additional charge)
  • Lockers
  • Laundry
  • 24-hour security
  • Shared kitchen
  • Express check-in/check-out
  • CCTV in common areas
  • Designated smoking area
  • Key access
  • 24-hour front desk
  • Smoke alarms
  • Airport shuttle
  • First aid kit available
  • Guest accommodation is disinfected between stays
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Thermometers for guests provided by property
  • Shuttle service (additional charge)
  • Sun terrace
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Property is cleaned by professional cleaning companies
  • Hand sanitizer in guest accommodation and key areas
  • Outdoor furniture
  • Dry cleaning
  • Luggage storage
  • Food can be delivered to guest accommodation
  • Shuttle service
  • Private check-in/check-out
  • Safety deposit box
  • Ironing service
  • Delivered food is securely covered
  • Public transport tickets

Address

47 Lương Ngọc Quyến

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Frequently asked questions

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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