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Information about An Hotel

Near Hanoi Old City Gate

Make yourself at home in one of the 17 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.At An Hotel, enjoy a satisfying meal at the restaurant. Continental breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and motorcycle parking is available onsite.Make use of convenient amenities, which include complimentary wireless Internet access and tour/ticket assistance.With a stay at An Hotel in Hanoi (Hoan Kiem), you'll be a 4-minute walk from Dong Xuan Market and 8 minutes by foot from Hanoi Old City Gate. This hotel is 0.7 mi (1.2 km) from Hoan Kiem Lake and 1.2 mi (1.9 km) from Thang Long Water Puppet Theatre.

Services of An Hotel

  • Grocery deliveries
  • Shared lounge/TV area
  • Non-smoking rooms
  • Breakfast takeaway containers
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Delivered food is securely covered
  • Use of cleaning chemicals that are effective against Coronavirus
  • All plates, cutlery, glasses and other tableware have been sanitized
  • WiFi
  • Special diet menus (on request)
  • Laundry
  • Physical distancing in dining areas
  • Lift
  • Airport shuttle
  • Designated smoking area
  • Internet services
  • Thermometers for guests provided by property
  • VIP room facilities
  • Free WiFi
  • Heating
  • Guest accommodation is disinfected between stays
  • Bridal suite
  • Daily housekeeping
  • Physical distancing rules followed
  • Private check-in/check-out
  • Non-smoking throughout
  • Access to health care professionals
  • Luggage storage
  • First aid kit available
  • Indoor play area
  • Property is cleaned by professional cleaning companies
  • Kid meals
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • 24-hour security
  • Children television networks
  • Air conditioning
  • Guest accommodation sealed after cleaning
  • Family rooms
  • Express check-in/check-out
  • Tour desk
  • Facilities for disabled guests
  • Dry cleaning
  • Mobile app for room service
  • Currency exchange
  • Contactless check-in/check-out
  • Concierge service
  • Process in place to check health of guests
  • Soundproof rooms
  • Ticket service
  • WiFi available in all areas
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Room service
  • Restaurant
  • Shuttle service (additional charge)
  • Cashless payment available
  • 24-hour front desk
  • Fax/photocopying
  • Ironing service
  • Airport shuttle (additional charge)
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Lockers
  • Hand sanitizer in guest accommodation and key areas
  • Smoke alarms
  • Car hire
  • Fire extinguishers
  • CCTV in common areas

Address

10 Hang Giay Street, Dong Xuan Ward, Hoan Kiem District

Customers rating

94
134 reviews by TrustYou

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Frequently asked questions

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What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

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