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Information about An Hotel

In Hanoi (Hoan Kiem)

Make yourself at home in one of the 17 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.Make use of convenient amenities, which include complimentary wireless Internet access and concierge services.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and motorcycle parking is available onsite.At An Hotel, enjoy a satisfying meal at the restaurant. Continental breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.With a stay at An Hotel in Hanoi (Hoan Kiem), you'll be within a 5-minute drive of Hanoi Opera House and Hang Ma Street. This hotel is 1 mi (1.6 km) from Thang Long Water Puppet Theatre and 1 mi (1.7 km) from St. Joseph's Cathedral.

Services of An Hotel

  • Bridal suite
  • Tour desk
  • Lockers
  • Non-smoking rooms
  • Mobile app for room service
  • Internet services
  • Air conditioning
  • Family rooms
  • Daily housekeeping
  • Car hire
  • Process in place to check health of guests
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Access to health care professionals
  • Currency exchange
  • Physical distancing in dining areas
  • Room service
  • Physical distancing rules followed
  • Use of cleaning chemicals that are effective against Coronavirus
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Airport shuttle (additional charge)
  • Airport shuttle
  • Facilities for disabled guests
  • Fax/photocopying
  • VIP room facilities
  • Concierge service
  • WiFi available in all areas
  • WiFi
  • Cashless payment available
  • Grocery deliveries
  • Laundry
  • Breakfast takeaway containers
  • Express check-in/check-out
  • 24-hour security
  • Ticket service
  • Heating
  • Guest accommodation sealed after cleaning
  • Smoke alarms
  • CCTV in common areas
  • Guest accommodation is disinfected between stays
  • Thermometers for guests provided by property
  • Shuttle service (additional charge)
  • First aid kit available
  • 24-hour front desk
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Indoor play area
  • Contactless check-in/check-out
  • Kid meals
  • Free WiFi
  • Dry cleaning
  • Property is cleaned by professional cleaning companies
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Restaurant
  • Luggage storage
  • Fire extinguishers
  • Hand sanitizer in guest accommodation and key areas
  • Ironing service
  • Children television networks
  • Staff follow all safety protocols as directed by local authorities
  • Lift
  • Delivered food is securely covered
  • Private check-in/check-out
  • Special diet menus (on request)
  • Designated smoking area
  • Non-smoking throughout
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Soundproof rooms
  • Shared lounge/TV area

Address

10 Hang Giay Street, Dong Xuan Ward, Hoan Kiem District

Customers rating

95
110 reviews by TrustYou

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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