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Information about New Star Halong Hotel

In Ha Long (Bai Chay)

With a stay at New Star Halong Hotel in Ha Long (Bai Chay), you'll be a 1-minute drive from Cái Dăm Market and 7 minutes from Sun Square. This hotel is 2.6 mi (4.1 km) from Sun World Ha Long Park and 2.6 mi (4.1 km) from Bai Chay Beach.Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is complimentary at scheduled times.Take advantage of recreation opportunities such as karaoke, or other amenities including complimentary wireless Internet access and concierge services. Getting to nearby attractions is a breeze with the area shuttle (surcharge).Make yourself at home in one of the 108 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours).

Services of New Star Halong Hotel

  • Karaoke
  • Tours/ticket assistance
  • Free newspapers in lobby
  • Business center
  • Laundry facilities
  • Designated smoking areas
  • Luggage storage
  • Free airport transportation
  • Restaurant
  • One meeting room
  • Free WiFi
  • 24-hour front desk
  • Television in common areas
  • Coffee/tea in common areas
  • Multilingual staff
  • Dry cleaning/laundry service
  • Elevator
  • No rollaway/extra beds available
  • Parking (limited spaces)
  • Concierge services
  • Pets not allowed
  • Free self parking
  • No cribs (infant beds) available
  • Safe-deposit box at front desk
  • Area shuttle (surcharge)

Address

Cai Dam - Bai Chay Ward

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

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