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Information about New Star Halong Hotel

In Ha Long (Bai Chay)

Take advantage of recreation opportunities such as karaoke, or other amenities including complimentary wireless Internet access and concierge services. Getting to nearby attractions is a breeze with the area shuttle (surcharge).Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours).Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is complimentary at scheduled times.With a stay at New Star Halong Hotel in Ha Long (Bai Chay), you'll be within a 15-minute drive of Sun World Ha Long Park and Tuan Chau Beach. This hotel is 7.1 mi (11.5 km) from Halong Bay Marina and 12.6 mi (20.3 km) from Cat Ba National Park.Make yourself at home in one of the 108 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Services of New Star Halong Hotel

  • Luggage storage
  • Coffee/tea in common areas
  • One meeting room
  • Laundry facilities
  • Pets not allowed
  • Dry cleaning/laundry service
  • Business center
  • Area shuttle (surcharge)
  • Free airport transportation
  • Safe-deposit box at front desk
  • Free WiFi
  • Karaoke
  • No cribs (infant beds) available
  • Parking (limited spaces)
  • Tours/ticket assistance
  • Free newspapers in lobby
  • Free self parking
  • 24-hour front desk
  • Television in common areas
  • Designated smoking areas
  • Multilingual staff
  • Restaurant
  • Concierge services
  • Elevator
  • No rollaway/extra beds available


Cai Dam - Bai Chay Ward

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Operating a 24-hour front desk, Lemon Cruise allows guests to enjoy free water sports activities such as fishing, snorkelling and canoeing on the waters of Ha Long Bay. It has its own on-board restaurant and offers rooms with a private bathroom. The cruise takes about 30 minutes to Ga Choi Island and 90 minutes to Turtle Island. Van Gia fishing village and Cat Ba Island are within a 4-hour cruise ride away. Fitted with wooden flooring, the cosy air-conditioned rooms feature a wardrobe and large windows with views of the bay. Rooms come with an attached bathroom offering slippers, shower facility and free toiletries. At Lemon Cruise, guests can request for luggage storage services and relax on the sun terrace. Delectable seafood and Vietnamese cuisine are served at the restaurant, accompanied with panoramic views of the bay. A selection of wines and cocktails are available at the bar.

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Frequently asked questions

Why should I buy my travel on

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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