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Information about Hai Yen Family Resort Hotel

Set in a prime location of Phan Thiet, Hai Yen Family Hotel puts everything the city has to offer just outside your doorstep. The hotel has everything you need for a comfortable stay. Free Wi-Fi in all rooms, 24-hour security, daily housekeeping, taxi service, ticket service are on the list of things guests can enjoy. Some of the well-appointed guestrooms feature television LCD/plasma screen, additional bathroom, additional toilet, linens, mirror. To enhance guests' stay, the hotel offers recreational facilities such as hot tub, private beach, golf course (within 3 km), outdoor pool, massage. Hai Yen Family Hotel combines warm hospitality with a lovely ambiance to make your stay in Phan Thiet unforgettable.

Services of Hai Yen Family Resort Hotel

  • Allergy-free room
  • Airport shuttle
  • CCTV outside property
  • On-site parking
  • Shuttle service (additional charge)
  • Private parking
  • Laundry
  • Bar
  • Shared lounge/TV area
  • Restaurant
  • Shops (on site)
  • Vending machine (drinks)
  • Staff follow all safety protocols as directed by local authorities
  • Library
  • Cycling
  • Barber/beauty shop
  • Internet services
  • Vending machine (snacks)
  • Concierge service
  • Express check-in/check-out
  • Outdoor pool (all year)
  • Children's playground
  • Packed lunches
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Dry cleaning
  • Process in place to check health of guests
  • BBQ facilities
  • Trouser press
  • Ticket service
  • Walking tours
  • Air conditioning
  • Children television networks
  • First aid kit available
  • Fishing
  • Cashless payment available
  • Canoeing
  • Terrace
  • Snorkelling
  • Shallow end
  • Infinity pool
  • Kid-friendly buffet
  • VIP room facilities
  • Room service
  • Fax/photocopying
  • Ironing service
  • Valet parking
  • Swimming Pool
  • Smoke alarms
  • Pool/beach towels
  • Chapel/shrine
  • Airport shuttle (additional charge)
  • Parking
  • Delivered food is securely covered
  • Meeting/banquet facilities
  • Breakfast takeaway containers
  • Use of cleaning chemicals that are effective against Coronavirus
  • Physical distancing in dining areas
  • Garden
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Grocery deliveries
  • Sun terrace
  • Breakfast in the room
  • Outdoor pool
  • Massage
  • Non-smoking rooms
  • WiFi
  • Guest accommodation is disinfected between stays
  • Kid meals
  • Special diet menus (on request)
  • Cooking class
  • Windsurfing
  • Designated smoking area
  • Free WiFi
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • 24-hour security
  • Public Bath
  • Physical distancing rules followed
  • Private check-in/check-out
  • Thermometers for guests provided by property
  • Luggage storage
  • Business centre
  • Guest accommodation sealed after cleaning
  • Access to health care professionals
  • Tour desk
  • Babysitting/child services
  • Security alarm
  • Live music/performance
  • Daily housekeeping
  • Diving
  • Snack bar
  • Currency exchange
  • Family rooms
  • Pool with view
  • 24-hour front desk
  • Happy hour
  • Car hire
  • Mini-market on site
  • Hand sanitizer in guest accommodation and key areas
  • Gift shop
  • CCTV in common areas
  • Fire extinguishers
  • Free parking


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Frequently asked questions

Why should I buy my travel on

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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