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Information about Volcano Village Estates Hotel

Located on The Big Island of Hawaii, this accommodation is less than 5 minutes’ drive to Volcanoes National Park and Volcano Art Center Gallery. Free Wi-Fi is provided in all rooms. Offering a fireplace, each room also includes a refrigerator, tea and coffee-making facilities and an en suite bathroom at Volcano Village Estates. Select rooms features a bar area or a bay window. Guests can enjoy a stroll through the garden at Cottage Hale Ohia. Hilo International Airport and Black Sand Beach are 30 miles away.

Please inform Volcano Village Estates in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes. You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. Please note that the property does not accept American Express as a form of payment. Please note: No check-ins will be accepted after 17:00. Permit numbers: STVR 19-349192, NUC 19-419.

Services of Volcano Village Estates Hotel

  • Sun terrace
  • Non-smoking rooms
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Family rooms
  • Hiking
  • Non-smoking throughout
  • WiFi
  • Garden
  • Contactless check-in/check-out
  • WiFi available in all areas
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Terrace
  • Designated smoking area
  • Face masks for guests available
  • Free WiFi
  • Heating
  • Cashless payment available
  • Use of cleaning chemicals that are effective against Coronavirus
  • Guest accommodation is disinfected between stays
  • First aid kit available
  • Smoke alarms
  • Internet services
  • Invoice provided
  • Physical distancing rules followed
  • Fire extinguishers


11-3968 Hale Ohia Rd

Customers rating

100 reviews by TrustYou

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Frequently asked questions

Why should I buy my travel on

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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