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Information about The Whitehall Houston Hotel

In Houston (Downtown Houston)

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 1.0 mi.Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service.Make yourself at home in one of the 259 guestrooms. Your Tempur-Pedic bed comes with premium bedding. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers.With a stay at The Whitehall Houston, you'll be centrally located in Houston, within a 10-minute drive of Downtown Aquarium and Toyota Center. This 4-star hotel is 2.9 mi (4.7 km) from Rice University and 3.1 mi (4.9 km) from University of Houston.

Services of The Whitehall Houston Hotel

  • Contactless check-out is available
  • Business center
  • Meeting rooms
  • Masks are available to guests
  • Luggage storage
  • Wheelchair accessible (may have limitations)
  • Safe-deposit box at front desk
  • Banquet hall
  • Pet maximum weight in lb is 50
  • ATM/banking
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Shield between guests and staff in main contact areas
  • Accessible bathroom
  • Adult only
  • 24-hour fitness facilities
  • Computer station
  • Multilingual staff
  • Service animals are allowed
  • Pets allowed
  • LGBTQ friendly
  • Laundry facilities
  • Concierge services
  • Terrace
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Limo or town car service available
  • Only dogs are allowed
  • Gap period enforced between guest stays - 48 hours
  • Tours/ticket assistance
  • Use of nearby fitness center (discount)
  • Number of coffee shops/cafes - 1
  • Pool umbrellas
  • Elevator
  • Property confirms they are implementing enhanced cleaning measures
  • Professional property host/manager
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Service animals are exempt from fees/restrictions
  • Shopping on site
  • Express check-in
  • Ballroom
  • Staff temperature checks are conducted regularly
  • Free newspapers in lobby
  • In-room accessibility
  • 24-hour front desk
  • Number of bars/lounges - 1
  • Fitness facilities
  • Pet maximum weight in kg is 23
  • Conference space
  • Conference center
  • Protective clothing is available to guests
  • Designated smoking areas
  • Staff wears personal protective equipment
  • 24-hour business center
  • Food and water bowls
  • Property confirms they are implementing guest safety measures
  • Roll-in shower
  • Guests are provided with free hand sanitizer
  • Free wired internet
  • Commonly-touched surfaces are cleaned with disinfectant
  • Gift shops or newsstand
  • Pets cannot be left unattended
  • Express check-out
  • Valet parking (surcharge)
  • Number of outdoor pools - 1
  • Pool sun loungers
  • Social distancing measures are in place
  • Number of restaurants - 1
  • Temperature checks are available to guests
  • Free area shuttle
  • Braille or raised signage
  • Property is cleaned with disinfectant
  • Free WiFi
  • Assistive listening devices available


1700 Smith St

Customers rating

1318 reviews by TrustYou

Hotel badges

  • City Hotel
  • Business Hotel

Frequently asked questions

Why should I buy my travel on

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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