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Information about The Hacienda & Spa Hotel

Nestled on 4 secluded acres in Santa Fe, New Mexico, this property offers unique guestrooms decorated with Native American art as well as access to a relaxing spa. A wine and cheese reception is offered each evening. The Hacienda features guestrooms with cozy fireplaces and spacious seating areas. Guests will feel pampered by the professionally trained butlers, who can fulfill a variety of requests. Guests at the Hacienda will enjoy access to the relaxing spa and Amaya Restaurant at the nearby sister property. After a massage or meal, guests can explore historic Santa Fe.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. Please Note: When booking more than 3 rooms, different policies apply. Please contact the property directly. The resort fee includes: - a shuttle service to downtown between 8:00 am and 10:00 pm - shuttle service within a 1.2 km radius - Wi-Fi - full use of the business center - daily newspapers - parking on site - use of the swimming pool and hot tub - use of the fitness center - fresh coffee and tea from 7:00 am 12:00 pm

Services of The Hacienda & Spa Hotel

  • Contactless check-in/check-out
  • 24-hour security
  • Wine/champagne
  • Spa facilities
  • Garden
  • Designated smoking area
  • Express check-in/check-out
  • Parking
  • First aid kit available
  • Free WiFi
  • ATM/cash machine on site
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • 24-hour front desk
  • Hand sanitizer in guest accommodation and key areas
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Sun terrace
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Shuttle service
  • Manicure
  • Street parking
  • Accessible parking
  • Delivered food is securely covered
  • Air conditioning
  • Spa and wellness centre
  • Vending machine (drinks)
  • Outdoor pool
  • Happy hour
  • Skiing
  • Body scrub
  • Lift
  • Fax/photocopying
  • WiFi
  • Hiking
  • Hot tub/Jacuzzi
  • Room service
  • Pets allowed
  • Outdoor pool (seasonal)
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Key card access
  • Facilities for disabled guests
  • Cashless payment available
  • Massage
  • Breakfast takeaway containers
  • Use of cleaning chemicals that are effective against Coronavirus
  • Concierge service
  • WiFi available in all areas
  • Heating
  • Business centre
  • Allergy-free room
  • Swimming pool
  • Parking on site
  • Guest accommodation sealed after cleaning
  • Guest accommodation is disinfected between stays
  • Dry cleaning
  • Restaurant
  • Luggage storage
  • Food can be delivered to guest accommodation
  • Safety deposit box
  • Kid meals
  • Pedicure
  • Daily housekeeping
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Shared lounge/TV area
  • Non-smoking throughout
  • Family rooms
  • Laundry
  • Non-smoking rooms
  • Fitness centre
  • Swimming Pool
  • Free parking
  • Internet services
  • Staff follow all safety protocols as directed by local authorities
  • Meeting/banquet facilities
  • Fitness
  • Secured parking
  • Yoga classes
  • Physical distancing in dining areas
  • Beauty Services
  • Bar
  • Access to health care professionals
  • Shuttle service (free)
  • Spa/wellness packages
  • Physical distancing rules followed

Address

537 South Guadalupe Street

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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