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Information about HI San Francisco Downtown Hostel

Make use of convenient amenities such as complimentary wireless Internet access, a television in a common area, and tour/ticket assistance.. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage..#Policies: This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA). . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit . Special instructions: If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.. Minimum age: 18. Check in from: 3:00 PM. Check in to: 3:00 AM. . Check out: 11:00 AM. House Rule: Children welcome. House Rule: No pets, service animals welcome. House Rule: No smoking.

Services of HI San Francisco Downtown Hostel

  • First aid kit available
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against Coronavirus
  • Physical distancing rules followed
  • WiFi
  • Guest accommodation is disinfected between stays
  • Non-smoking throughout
  • Process in place to check health of guests
  • Heating
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Fire extinguishers
  • Non-smoking rooms
  • Security alarm
  • Lift
  • Staff follow all safety protocols as directed by local authorities
  • ATM/cash machine on site
  • Luggage storage
  • Hand sanitizer in guest accommodation and key areas
  • Cashless payment available
  • Internet services
  • Daily housekeeping
  • 24-hour front desk
  • Free WiFi
  • Lockers
  • Smoke alarms
  • Board games/puzzles
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Laundry
  • CCTV in common areas
  • Shared kitchen
  • Physical distancing in dining areas

Address

312 Mason Street

Customers rating

87
1266 reviews by TrustYou

Hotel badges

  • Hostel
  • Economy Hotel

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Frequently asked questions

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on lastminute.com and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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