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Information about Best Western Premier Richmond City Gateway Hotel

In Richmond (North Chesterfield)

Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. Planning an event in Richmond? This hotel has 3900 square feet (351 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.The following facilities are closed seasonally each year. They will be closed from July 6 to September 12:Swimming poolWith a stay at Best Western Premier Richmond City Gateway in Richmond (North Chesterfield), you'll be within a 10-minute drive of Virginia Commonwealth University and The National. This hotel is 7.5 mi (12 km) from Broad Street and 12.3 mi (19.8 km) from University of Richmond.Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless Internet access and a ballroom.Enjoy American cuisine at The Victor Bar & Grill, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.Make yourself at home in one of the 167 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Wired and wireless Internet access is complimentary, while MP3 docking stations and cable programming provide entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries.

Services of Best Western Premier Richmond City Gateway Hotel

  • ATM/banking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Accessible bathroom
  • Wheelchair-accessible van parking
  • Luggage storage
  • Shield between guests and staff in main contact areas
  • Free long-term parking
  • Assistive listening devices available
  • Wheelchair-accessible lounge
  • Ballroom
  • Contactless check-out is available
  • Meeting rooms
  • Property confirms they are implementing guest safety measures
  • Wheelchairs available on site
  • Laundry facilities
  • Masks are available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Individually-wrapped food options are available for breakfast
  • Grocery/convenience store
  • Express check-out
  • Contactless check-in is available
  • One meeting room
  • Property is cleaned with disinfectant
  • Number of restaurants - 1
  • Wheelchair-accessible meeting spaces/business center
  • Uncovered parking
  • Roll-in shower
  • Number of outdoor pools - 1
  • Dry cleaning/laundry service
  • Banquet hall
  • Wheelchair accessible path of travel
  • Free self parking
  • 24-hour business center
  • Conference space
  • Number of bars/lounges - 1
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Wheelchair accessible parking
  • Conference space size (feet) - 3900
  • Conference space size (meters) - 351
  • 24-hour front desk
  • Free WiFi
  • Free RV, bus, truck parking
  • Staff temperature checks are conducted regularly
  • Braille or raised signage
  • Staff wears personal protective equipment
  • LGBTQ friendly
  • Visual alarms in hallways
  • Free wired internet
  • No rollaway/extra beds available
  • Assistive listening devices in meeting rooms
  • Well-lit path to entrance
  • Social distancing measures are in place
  • Handrails in stairways
  • Professional property host/manager
  • Express check-in
  • Elevator
  • Number of coffee shops/cafes - 1
  • Protective clothing is available to guests
  • Wheelchair-accessible registration desk
  • Service animals are exempt from fees/restrictions
  • Service animals are allowed
  • Stair-free path to entrance
  • Free newspapers in lobby
  • Business center
  • Individually-wrapped food options are available
  • Breakfast available (surcharge)
  • Property confirms they are implementing enhanced cleaning measures
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Wheelchair-accessible path to elevator
  • Smoke-free property
  • Wheelchair-accessible on-site restaurant
  • No cribs (infant beds) available
  • Fitness facilities
  • Safe-deposit box at front desk
  • Pets not allowed


4303 Commerce Road

Customers rating

635 reviews by TrustYou

Hotel badges

  • Highway Hotel
  • Business Hotel

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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