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Information about Hilton Richmond Downtown Hotel

Near Greater Richmond Convention Center

Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless Internet access, concierge services, and wedding services.Make yourself at home in one of the 250 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with down comforters. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Richmond? This hotel has facilities measuring 15000 square feet (1394 square meters), including conference space.Grab a bite to eat at 1885 Cafe & Market, one of the hotel's many dining establishments, which include 3 restaurants and a coffee shop/café. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.A stay at Hilton Richmond Downtown places you in the heart of Richmond, steps from Greater Richmond Convention Center and a 3-minute drive from Edgar Allan Poe Museum. This 4-star hotel is 1.1 mi (1.8 km) from Altria Theater and 1.8 mi (2.9 km) from Virginia Capital Trail: Richmond Trailhead.

Services of Hilton Richmond Downtown Hotel

  • Pets allowed
  • Accessible bathroom
  • Luggage storage
  • ATM/banking
  • Pet maximum weight in lb is 50
  • Maximum number of pets per room 2
  • Masks are available to guests
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Assistive listening devices available
  • Shield between guests and staff in main contact areas
  • Food service has been amended for enhanced safety
  • Contactless check-out is available
  • Fireplace in lobby
  • Individually-wrapped food options are available for breakfast
  • Laundry facilities
  • Conference space size (meters) - 1394
  • Property confirms they are implementing guest safety measures
  • Electric car charging station
  • Wheelchair accessible (may have limitations)
  • Conference space size (feet) - 15000
  • Commonly-touched surfaces are cleaned with disinfectant
  • Valet parking (surcharge)
  • Pets cannot be left unattended
  • Express check-out
  • Concierge services
  • Roll-in shower
  • Grocery/convenience store
  • Property is cleaned with disinfectant
  • Number of meeting rooms - 8
  • Braille or raised signage
  • Essential workers only - NO
  • 24-hour fitness facilities
  • Temperature checks are available to guests
  • Contactless check-in is available
  • Gloves are available to guests
  • Dry cleaning/laundry service
  • Number of indoor pools - 1
  • Banquet hall
  • Number of bars/lounges - 1
  • Number of restaurants - 1
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Television in common areas
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Conference space
  • Staff wears personal protective equipment
  • In-room accessibility
  • Free newspapers in lobby
  • Free WiFi
  • 24-hour front desk
  • Hiking/biking trails nearby
  • Staff temperature checks are conducted regularly
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Designated smoking areas
  • Number of coffee shops/cafes - 1
  • Social distancing measures are in place
  • Pet maximum weight in kg is 23
  • Cashless transactions are available
  • No rollaway/extra beds available
  • Wedding services
  • Guests are provided with free hand sanitizer
  • Mountain biking nearby
  • Elevator
  • Service animals are allowed
  • Protective clothing is available to guests
  • Ballroom
  • Breakfast available (surcharge)
  • Individually-wrapped food options are available for dinner
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Professional property host/manager
  • Swimming pool
  • Safe-deposit box at front desk
  • No cribs (infant beds) available
  • Only dogs are allowed


501 East Broad Street

Customers rating

753 reviews by TrustYou

Hotel badges

  • Family Hotel
  • Resort Hotel
  • City Hotel
  • Business Hotel

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Frequently asked questions

Why should I buy my travel on

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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