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Information about McMenamins Crystal Hotel

McMenamins Crystal Hotel offers unique accommodation in the heart of downtown Portland. Guests can enjoy multiple on-site bars and live entertainment. For your comfort, the musically themed rooms feature bath robes and free toiletries. Detached shared bathrooms located outside of the bedroom are available for guest use. Free Wi-Fi is provided for all guests at McMenamins Crystal Hotel. There is a 24-hour front desk at the property. The on-site restaurant Zeus Cafe is open for breakfast, lunch and dinner. Guests can relax and enjoy live music and weekend comedy shows or take a swim in the subterranean salt water soaking pool. Pearl District is 400 metres from the historic McMenamins Crystal Hotel, while Voodoo Doughnuts is 500 metres from the property. Portland International Airport is 10 km away.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). Hot tub/jacuzzi is closed from Tue 12 Oct 2021 until Tue 12 Oct 2021 Hot tub/jacuzzi is closed from Tue 09 Nov 2021 until Tue 09 Nov 2021 Hot tub/jacuzzi is closed from Tue 14 Dec 2021 until Tue 14 Dec 2021 A damage deposit of USD 50 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Services of McMenamins Crystal Hotel

  • First aid kit available
  • Indoor pool (all year)
  • Facilities for disabled guests
  • Heating
  • ATM/cash machine on site
  • Heated pool
  • Parking
  • Billiards
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Internet services
  • Newspapers
  • Smoke alarms
  • Evening entertainment
  • Non-smoking rooms
  • WiFi
  • Movie nights
  • Swimming Pool
  • Use of cleaning chemicals that are effective against Coronavirus
  • Physical distancing rules followed
  • Breakfast takeaway containers
  • Concierge service
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Cashless payment available
  • Indoor pool
  • Lift
  • Bar
  • Physical distancing in dining areas
  • Air conditioning
  • Bike tours
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Stand-up comedy
  • Pets allowed
  • Walking tours
  • Breakfast in the room
  • Happy hour
  • Free WiFi
  • Live music/performance
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Temporary art galleries
  • Hot tub/Jacuzzi
  • 24-hour front desk
  • Delivered food is securely covered
  • Luggage storage
  • Salt-water pool
  • Restaurant
  • Food can be delivered to guest accommodation
  • Special diet menus (on request)
  • Safety deposit box
  • Face masks for guests available
  • Staff follow all safety protocols as directed by local authorities
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Gift shop
  • Pub crawls

Address

303 SW 12th Ave

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Frequently asked questions

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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