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Information about el PRADO Hotel

Enjoy Italian cuisine at Il Fornaio, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges.Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in Palo Alto? This hotel has facilities measuring 7000 square feet (650 square meters), including conference space. Extended parking is available onsite.Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless Internet access, concierge services, and a hair salon.A stay at el PRADO places you in the heart of Palo Alto, within a 15-minute walk of Stanford University and Stanford Theatre. This 4-star hotel is 13.4 mi (21.6 km) from Levi's Stadium and 21.9 mi (35.3 km) from Tesla Motors.Make yourself at home in one of the 62 individually decorated guestrooms, featuring minibars and flat-screen televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Rooms have private patios. Complimentary wired and wireless Internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.

Services of el PRADO Hotel

  • Service animals are exempt from fees/restrictions
  • Golf lessons available nearby
  • Protective clothing is available to guests
  • Staff wears personal protective equipment
  • Professional property host/manager
  • Conference space size (feet) - 7000
  • Free WiFi
  • Wheelchair-accessible registration desk
  • Wedding services
  • In-room accessibility
  • Guests are provided with free hand sanitizer
  • Wheelchair accessible parking
  • Garden
  • Property confirms they are implementing guest safety measures
  • Cashless transactions are available
  • Limo or town car service available
  • Elevator
  • Commonly-touched surfaces are cleaned with disinfectant
  • Number of coffee shops/cafes - 1
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing enhanced cleaning measures
  • Food service has been amended for enhanced safety
  • Accessible bathroom
  • Ballroom
  • Terrace
  • Pets allowed
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Multilingual staff
  • 24-hour front desk
  • Smoke-free property
  • Service animals are allowed
  • Luggage storage
  • Free newspapers in lobby
  • Staff temperature checks are conducted regularly
  • Only dogs are allowed
  • No cribs (infant beds) available
  • Tours/ticket assistance
  • Maximum number of pets per room 2
  • Handrails in stairways
  • Fitness facilities
  • Property is cleaned with disinfectant
  • Pet maximum weight in kg is 32
  • Business center
  • Long-term parking
  • Meeting rooms
  • Masks are available to guests
  • Social distancing measures are in place
  • Assistive listening devices available
  • Concierge services
  • Hair salon
  • Free wired internet
  • Wheelchair accessible path of travel
  • Dry cleaning/laundry service
  • Conference space size (meters) - 650
  • Library
  • Coffee/tea in common areas
  • Braille or raised signage
  • Porter/bellhop
  • Golfing nearby
  • Shield between guests and staff in main contact areas
  • Masks are compulsory at the property
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site
  • Wheelchair-accessible concierge desk
  • 24-hour business center
  • Television in common areas
  • Wheelchair accessible
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Gap period enforced between guest stays - 24 hours
  • Hiking/biking trails nearby
  • Banquet hall
  • Roll-in shower
  • Wheelchair-accessible meeting spaces/business center
  • Pets cannot be left unattended
  • Contactless check-out is available
  • Pet maximum weight in lb is 70
  • Contactless food service / room service is available
  • Essential workers only - NO
  • Conference space
  • Contactless check-in is available
  • Number of restaurants - 2
  • Number of bars/lounges - 2
  • Valet parking (surcharge)
  • Express check-out


520 Cowper Street

Customers rating

192 reviews by TrustYou

Hotel badges

  • Luxury Hotel
  • Romantic Hotel
  • Business Hotel
  • Boutique Hotel

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Frequently asked questions

Why should I buy my travel on

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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