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Information about The Towers at Lotte New York Palace Hotel

Near Times Square

Pamper yourself with onsite massages, body treatments, and facials. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands. Guests can catch a ride to nearby destinations on the complimentary area shuttle.Make yourself at home in one of the 176 air-conditioned rooms featuring refrigerators and iPod docking stations. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Wired and wireless Internet access is complimentary, while 42-inch plasma televisions with cable programming provide entertainment. Bathrooms have designer toiletries and hair dryers.Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.With a stay at The Towers at Lotte New York Palace, you'll be centrally located in New York, steps from 5th Avenue and 3 minutes by foot from St. Patrick's Cathedral. This 5-star hotel is 0.3 mi (0.4 km) from Rockefeller Center and 0.3 mi (0.4 km) from Top of the Rock.The property will be renovating from May 11 2021 to August 31 2021 (completion date subject to change). The following areas are affected:

  • Elevator
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.Take advantage of the hotel's 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 5 bars/lounges. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 11:30 AM and on weekends from 7 AM to 11:30 AM for a fee.

Services of The Towers at Lotte New York Palace Hotel

  • Health club
  • Wheelchair-accessible path to elevator
  • Elevator
  • In-room accessibility
  • Concierge services
  • Wheelchair accessible (may have limitations)
  • Reception hall
  • Laundry facilities
  • Wheelchair-accessible fitness center
  • Individually-wrapped food options are available
  • Dry cleaning/laundry service
  • Free wired Internet
  • Property confirms they are implementing guest safety measures
  • Accessible bathroom
  • Wheelchair-accessible spa
  • Gift shops or newsstand
  • Porter/bellhop
  • Tours/ticket assistance
  • No cribs (infant beds) available
  • Wheelchair accessible path of travel
  • ATM/banking
  • Property is cleaned with disinfectant
  • Wheelchair-accessible public washroom
  • 24-hour front desk
  • Only dogs are allowed
  • Self parking (surcharge)
  • Service animals are exempt from fees/restrictions
  • Banquet hall
  • Free area shuttle
  • Spa services on site
  • Assistive listening devices available
  • Braille or raised signage
  • Meeting rooms
  • Property confirms they are implementing enhanced cleaning measures
  • Number of bars/lounges - 5
  • Social distancing measures are in place
  • Wheelchair-accessible concierge desk
  • Garden
  • Shopping on site
  • Service animals are allowed
  • Individually-wrapped food options are available through room service
  • Stair-free path to entrance
  • Contactless check-out is available
  • Contactless check-in is available
  • Pets allowed (no fees)
  • Multilingual staff
  • Business center
  • Wedding services
  • Free WiFi
  • Smoke-free property
  • Guests are provided with free hand sanitizer
  • Luggage storage
  • Wheelchair-accessible registration desk
  • Newspapers in lobby (surcharge)
  • Ballroom
  • Breakfast available (surcharge)
  • Roll-in shower
  • Commonly-touched surfaces are cleaned with disinfectant
  • Visual alarms in hallways

Address

455 Madison Avenue

Customers rating

93
48 reviews by TrustYou

Hotel badges

  • City Hotel

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