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Information about The Towers at Lotte New York Palace Hotel

Near Times Square

With a stay at The Towers at Lotte New York Palace, you'll be centrally located in New York, steps from 5th Avenue and 3 minutes by foot from St. Patrick's Cathedral. This 5-star hotel is 0.3 mi (0.4 km) from Rockefeller Center and 0.3 mi (0.4 km) from Top of the Rock.Pamper yourself with onsite massages, body treatments, and facials. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands. Guests can catch a ride to nearby destinations on the complimentary area shuttle.Make yourself at home in one of the 176 air-conditioned rooms featuring refrigerators and iPod docking stations. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Wired and wireless Internet access is complimentary, while 42-inch plasma televisions with cable programming provide entertainment. Bathrooms have designer toiletries and hair dryers.Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services.Take advantage of the hotel's 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 5 bars/lounges. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 11:30 AM and on weekends from 7 AM to 11:30 AM for a fee.

Services of The Towers at Lotte New York Palace Hotel

  • Dry cleaning/laundry service
  • Number of bars/lounges - 5
  • Wheelchair-accessible spa
  • Social distancing measures are in place
  • Property is cleaned with disinfectant
  • Reception hall
  • Visual alarms in hallways
  • Service animals are allowed
  • Wedding services
  • Only dogs are allowed
  • Wheelchair accessible path of travel
  • Contactless check-in is available
  • Luggage storage
  • Free area shuttle
  • Meeting rooms
  • Individually-wrapped food options are available
  • Wheelchair-accessible registration desk
  • Tours/ticket assistance
  • Multilingual staff
  • Smoke-free property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Elevator
  • Service animals are exempt from fees/restrictions
  • Wheelchair accessible (may have limitations)
  • Ballroom
  • Roll-in shower
  • Newspapers in lobby (surcharge)
  • Garden
  • 24-hour front desk
  • Free WiFi
  • Pets allowed (no fees)
  • Spa services on site
  • Accessible bathroom
  • Contactless check-out is available
  • Banquet hall
  • Guests are provided with free hand sanitizer
  • Property confirms they are implementing enhanced cleaning measures
  • In-room accessibility
  • Breakfast available (surcharge)
  • Valet parking (surcharge)
  • Business center
  • Individually-wrapped food options are available through room service
  • No cribs (infant beds) available
  • Stair-free path to entrance
  • Health club
  • Braille or raised signage
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path to elevator
  • Shopping on site
  • Assistive listening devices available
  • Porter/bellhop
  • Free wired Internet
  • Wheelchair-accessible public washroom
  • Property confirms they are implementing guest safety measures
  • ATM/banking
  • Wheelchair-accessible concierge desk
  • Laundry facilities
  • Concierge services
  • Gift shops or newsstand

Address

455 Madison Avenue

Customers rating

94
74 reviews by TrustYou

Hotel badges

  • Business Hotel
  • City Hotel

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  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
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