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Information about Lotte New York Palace Hotel

Near Times Square

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club and a steam room. Additional amenities at this hotel include wireless Internet access (surcharge), concierge services, and babysitting/childcare (surcharge).Make yourself at home in one of the 909 guestrooms featuring minibars and plasma televisions. Premium TV channels provides entertainment, and wired and wireless Internet access is available for a surcharge. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.Enjoy a meal at the restaurant or snacks in the coffee shop/café. The hotel also offers 24-hour room service. Relax with a refreshing drink from the bar/lounge or one of the 3 bars/lounges. Full breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.The following facilities or services will be unavailable from May 1 2021 to December 31 2021 (dates subject to change): Bar/Lounge(s)Featured amenities include wired Internet access (surcharge), a business center, and limo/town car service. Self parking (subject to charges) is available onsite.With a stay at Lotte New York Palace, you'll be centrally located in New York, steps from 5th Avenue and within a 10-minute walk of Rockefeller Center. This 4.5-star hotel is 0.6 mi (1 km) from Central Park and 0.7 mi (1.1 km) from Times Square.

Services of Lotte New York Palace Hotel

  • Meeting/banquet facilities
  • Fire extinguishers
  • Special diet menus (on request)
  • Safety deposit box
  • VIP room facilities
  • Daily housekeeping
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Private check-in/check-out
  • Non-smoking rooms
  • Concierge service
  • Business centre
  • Thermometers for guests provided by property
  • Shoeshine
  • Massage
  • Breakfast takeaway containers
  • Facilities for disabled guests
  • Smoke alarms
  • 24-hour front desk
  • Dry cleaning
  • Pets allowed
  • Valet parking
  • Lift
  • Guest accommodation is disinfected between stays
  • Breakfast in the room
  • Trouser press
  • Minimarket on site
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Face masks for guests available
  • Family rooms
  • Ironing service
  • Snack bar
  • Access to health care professionals
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Delivered food is securely covered
  • Currency exchange
  • WiFi
  • Babysitting/child services
  • Hand sanitizer in guest accommodation and key areas
  • Air conditioning
  • Internet services
  • Gift shop
  • Staff follow all safety protocols as directed by local authorities
  • ATM/cash machine on site
  • Parking
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Process in place to check health of guests
  • First aid kit available
  • Spa and wellness centre
  • Evening entertainment
  • Fitness centre
  • Use of cleaning chemicals that are effective against Coronavirus
  • Tour desk
  • Private parking
  • Physical distancing rules followed
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • Newspapers
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Cashless payment available
  • Guest accommodation sealed after cleaning
  • Fax/photocopying
  • Paid WiFi
  • 24-hour security
  • Heating
  • Parking on site
  • Security alarm
  • Contactless check-in/check-out
  • Non-smoking throughout
  • Laundry
  • Mobile app for room service

Address

455 Madison Ave

Customers rating

94
1116 reviews by TrustYou

Hotel badges

  • City Hotel
  • Romantic Hotel
  • Luxury Hotel
  • Business Hotel

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  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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