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Information about Lotte New York Palace Hotel

Near Times Square

With a stay at Lotte New York Palace, you'll be centrally located in New York, steps from 5th Avenue and within a 10-minute walk of Rockefeller Center. This 4.5-star hotel is 0.6 mi (1 km) from Central Park and 0.7 mi (1.1 km) from Times Square.Make yourself at home in one of the 909 guestrooms featuring minibars and plasma televisions. Premium TV channels provides entertainment, and wired and wireless Internet access is available for a surcharge. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club and a steam room. Additional amenities at this hotel include wireless Internet access (surcharge), concierge services, and babysitting/childcare (surcharge).Enjoy a meal at the restaurant or snacks in the coffee shop/café. The hotel also offers 24-hour room service. Relax with a refreshing drink from the bar/lounge or one of the 3 bars/lounges. Full breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.Featured amenities include wired Internet access (surcharge), a business center, and limo/town car service. Self parking (subject to charges) is available onsite.

Services of Lotte New York Palace Hotel

  • Breakfast in the room
  • Shoeshine
  • Paid WiFi
  • Private check-in/check-out
  • Pets allowed
  • Thermometers for guests provided by property
  • Access to health care professionals
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Concierge service
  • Tour desk
  • Contactless check-in/check-out
  • Fire extinguishers
  • Meeting/banquet facilities
  • Daily housekeeping
  • 24-hour security
  • Heating
  • Facilities for disabled guests
  • Special diet menus (on request)
  • Parking
  • Food can be delivered to guest accommodation
  • Restaurant
  • Sauna
  • Trouser press
  • Delivered food is securely covered
  • Fax/photocopying
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Mini-market on site
  • Guest accommodation sealed after cleaning
  • Ironing service
  • 24-hour front desk
  • Breakfast takeaway containers
  • Internet services
  • Laundry
  • Cashless payment available
  • Physical distancing rules followed
  • First aid kit available
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Smoke alarms
  • Process in place to check health of guests
  • Dry cleaning
  • WiFi
  • VIP room facilities
  • Lift
  • Fitness centre
  • Safety deposit box
  • Bar
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Massage
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Mobile app for room service
  • ATM/cash machine on site
  • Physical distancing in dining areas
  • Face masks for guests available
  • Non-smoking throughout
  • Babysitting/child services
  • Air conditioning
  • On-site parking
  • Gift shop
  • Staff follow all safety protocols as directed by local authorities
  • Family rooms
  • Room service
  • Currency exchange
  • Snack bar
  • Spa and wellness centre
  • Business centre
  • Non-smoking rooms
  • Private parking
  • Use of cleaning chemicals that are effective against Coronavirus
  • Evening entertainment
  • Hand sanitizer in guest accommodation and key areas
  • Security alarm
  • Newspapers
  • Guest accommodation is disinfected between stays
  • Valet parking

Address

455 Madison Ave

Customers rating

90
2438 reviews by TrustYou

Hotel badges

  • Romantic Hotel
  • Luxury Hotel
  • Business Hotel
  • City Hotel

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  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
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