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Information about NH Collection New York Madison Avenue Hotel

Currently undergoing a complete refurbishment, and preparing to reopen its doors from 1st September 2020, the NH Collection New York Madison Avenue, formerly known as NH New York Jolly Madison Towers, is about as central as it gets. It’s on Madison Avenue in midtown Manhattan. Close by you’ve got all the big attractions, like the Empire State Building.

Services of NH Collection New York Madison Avenue Hotel

  • WiFi
  • 24-hour front desk
  • Heating
  • Guest accommodation is disinfected between stays
  • CCTV in common areas
  • Laundry
  • 24-hour security
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Face masks for guests available
  • Safety deposit box
  • Delivered food is securely covered
  • Parking
  • Thermometers for guests provided by property
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Currency exchange
  • Use of cleaning chemicals that are effective against Coronavirus
  • Mobile app for room service
  • Pets allowed
  • Breakfast in the room
  • Meeting/banquet facilities
  • Hand sanitizer in guest accommodation and key areas
  • Airport shuttle
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Fire extinguishers
  • Physical distancing in dining areas
  • Family rooms
  • Non-smoking rooms
  • Private parking
  • Cashless payment available
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Breakfast takeaway containers
  • Valet parking
  • Room service
  • Ironing service
  • Tour desk
  • Business centre
  • Concierge service
  • WiFi available in all areas
  • Soundproof rooms
  • Staff follow all safety protocols as directed by local authorities
  • Internet services
  • Physical distancing rules followed
  • Lift
  • Food can be delivered to guest accommodation
  • Smoke alarms
  • Airport shuttle (additional charge)
  • Non-smoking throughout
  • Air conditioning
  • Dry cleaning
  • Trouser press
  • Access to health care professionals
  • Newspapers
  • Luggage storage
  • First aid kit available
  • Fitness centre
  • Ticket service
  • CCTV outside property
  • Facilities for disabled guests
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Property is cleaned by professional cleaning companies
  • Free WiFi
  • Bar
  • Daily housekeeping

Address

22 East 38th Street

Customers rating

74
40 reviews by TrustYou

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During the booking process you will be offered all the services you can add:
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  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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