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Information about NH Collection New York Madison Avenue Hotel

Currently undergoing a complete refurbishment, and preparing to reopen its doors from 1st September 2020, the NH Collection New York Madison Avenue, formerly known as NH New York Jolly Madison Towers, is about as central as it gets. It’s on Madison Avenue in midtown Manhattan. Close by you’ve got all the big attractions, like the Empire State Building.

Services of NH Collection New York Madison Avenue Hotel

  • Free WiFi
  • 24-hour front desk
  • Smoke alarms
  • Breakfast takeaway containers
  • Cashless payment available
  • Pets allowed
  • 24-hour security
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Bar
  • Food can be delivered to guest accommodation
  • CCTV outside property
  • Luggage storage
  • Invoice provided
  • Heating
  • Parking
  • Valet parking
  • Lift
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Airport shuttle
  • Guest accommodation is disinfected between stays
  • Trouser press
  • Dry cleaning
  • Non-smoking throughout
  • Breakfast in the room
  • Mobile app for room service
  • Laundry
  • Safety deposit box
  • Ironing service
  • Face masks for guests available
  • Family rooms
  • Internet services
  • Daily housekeeping
  • Access to health care professionals
  • Delivered food is securely covered
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Non-smoking rooms
  • Hand sanitizer in guest accommodation and key areas
  • Soundproof rooms
  • Property is cleaned by professional cleaning companies
  • Room service
  • Meeting/banquet facilities
  • Fire extinguishers
  • Air conditioning
  • Staff follow all safety protocols as directed by local authorities
  • Facilities for disabled guests
  • Thermometers for guests provided by property
  • Airport shuttle (additional charge)
  • First aid kit available
  • WiFi available in all areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • WiFi
  • Fitness centre
  • Tour desk
  • Physical distancing rules followed
  • Concierge service
  • Private parking
  • Use of cleaning chemicals that are effective against Coronavirus
  • Physical distancing in dining areas
  • CCTV in common areas

Address

22 East 38th Street

Customers rating

85
615 reviews by TrustYou

Hotel badges

  • City Hotel

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Frequently asked questions

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What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on lastminute.com and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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