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Information about Ace Hotel New York Hotel

Near 5th Avenue

Stop by the hotel's restaurant, The Breslin, for lunch, dinner, or brunch, or grab snacks at the 2 coffee shops/cafés. Relax with a refreshing drink at one of the 2 bars/lounges. Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee.Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and concierge services. Additional features at this hotel include gift shops/newsstands, wedding services, and a banquet hall.Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.With a stay at Ace Hotel New York, you'll be centrally located in New York, steps from 5th Avenue and 6 minutes by foot from Empire State Building. This 4-star hotel is 0.4 mi (0.6 km) from Macy's and 0.5 mi (0.8 km) from Madison Square Garden.Make yourself at home in one of the 280 individually decorated guestrooms, featuring refrigerators and LCD televisions. Cable programming and MP3 docking stations are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and minibars.

Services of Ace Hotel New York Hotel

  • Guest accommodation sealed after cleaning
  • Shops (on site)
  • Contactless check-in/check-out
  • Heating
  • Live music/performance
  • 24-hour security
  • Ironing service
  • Nightclub/DJ
  • Evening entertainment
  • Concierge service
  • WiFi available in all areas
  • Use of cleaning chemicals that are effective against Coronavirus
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Facilities for disabled guests
  • Hand sanitizer in guest accommodation and key areas
  • Restaurant
  • Lift
  • ATM/cash machine on site
  • Staff follow all safety protocols as directed by local authorities
  • 24-hour front desk
  • Luggage storage
  • Meeting/banquet facilities
  • Pets allowed
  • Barber/beauty shop
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Air conditioning
  • Family rooms
  • Non-smoking rooms
  • Temporary art galleries
  • Non-smoking throughout
  • Fitness centre
  • WiFi
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Dry cleaning
  • Face masks for guests available
  • Parking
  • Bar
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Daily housekeeping
  • Free WiFi
  • Internet services

Address

20 West 29th Street

Customers rating

86
954 reviews by TrustYou

Hotel badges

  • Economy Hotel
  • Boutique Hotel
  • Luxury Hotel
  • Business Hotel
  • City Hotel

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Frequently asked questions

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What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on lastminute.com and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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