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Information about Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel

Near James Garfield National Historic Site

Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and gift shops/newsstands. Additional amenities at this hotel include wedding services, a fireplace in the lobby, and discounted use of a nearby fitness facility.Make yourself at home in one of the 132 air-conditioned rooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. Wired and wireless Internet access is complimentary, while 32-inch flat-screen televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.The following facilities or services will be unavailable from September 14 2021 to December 31 2022 (dates subject to change): Bar/Lounge(s)Daily housekeepingDining venue(s)Enjoy American cuisine at Krave Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.Located in Mentor, Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel is in a state park, within a 5-minute drive of Chagrin River and Indian Museum of Lake County. This hotel is 4.1 mi (6.5 km) from Lake Erie and 9 mi (14.5 km) from Headlands Beach State Park.Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-out. Planning an event in Mentor? This hotel has facilities measuring 10000 square feet (929 square meters), including a conference center. Free self parking is available onsite.

Services of Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel

  • Braille or raised signage
  • Essential workers only - NO
  • Fireplace in lobby
  • Breakfast available (surcharge)
  • Free wired internet
  • Gift shops or newsstand
  • Reception hall
  • LGBTQ friendly
  • 24-hour fitness facilities
  • Property confirms they are implementing guest safety measures
  • Laundry facilities
  • Individually-wrapped food options are available
  • Conference center
  • Property confirms they are implementing enhanced cleaning measures
  • Coffee/tea in common areas
  • Roll-in shower
  • Temperature checks are available to guests
  • Use of nearby fitness center (discount)
  • ATM/banking
  • Shield between guests and staff in main contact areas
  • Ballroom
  • 24-hour business center
  • Service animals are allowed
  • Vending machine
  • Number of meeting rooms - 6
  • Express check-out
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Luggage storage
  • Conference space
  • Professional property host/manager
  • Pets not allowed
  • Free self parking
  • Dry cleaning/laundry service
  • Smoke-free property
  • Swimming pool
  • Number of bars/lounges - 1
  • Gap period enforced between guest stays - 48 hours
  • Safe-deposit box at front desk
  • Number of restaurants - 1
  • Wheelchair accessible path of travel
  • Banquet hall
  • Fitness facilities
  • Conference space size (feet) - 10000
  • Computer station
  • In-room accessibility
  • Free newspapers in lobby
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Contactless check-out is available
  • Staff temperature checks are conducted regularly
  • Business center
  • 24-hour front desk
  • Conference space size (meters) - 929
  • Free WiFi
  • Assistive listening devices available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Multilingual staff
  • Guests are provided with free hand sanitizer
  • Snack bar/deli
  • Elevator
  • Commonly-touched surfaces are cleaned with disinfectant
  • Wheelchair accessible parking
  • Television in common areas
  • Accessible bathroom
  • Wedding services
  • Individually-wrapped food options are available for breakfast
  • Number of coffee shops/cafes - 1
  • Social distancing measures are in place


7701 Reynolds Rd

Customers rating

412 reviews by TrustYou

Hotel badges

  • Family Hotel

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Frequently asked questions

Why should I buy my travel on

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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