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Information about Hotel Napoleon, Ascend Hotel Collection

Near Beale Street

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.Enjoy American cuisine at Luna Restaurant & Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily for a fee.Make yourself at home in one of the 58 air-conditioned rooms featuring refrigerators and MP3 docking stations. Your pillowtop bed comes with premium bedding. 52-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms feature bathtubs or showers with rainfall showerheads and complimentary toiletries.With a stay at Hotel Napoleon, Ascend Hotel Collection, you'll be centrally located in Memphis, just a 4-minute walk from AutoZone Park and 8 minutes by foot from Beale Street. This 4-star hotel is 0.5 mi (0.7 km) from FedEx Forum and 0.5 mi (0.8 km) from Orpheum Theatre.The following facilities or services will be unavailable from September 9 2020 to June 1 2021 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities
Due to COVID-19, this property’s food and beverage options may be limited.Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and concierge services.

Services of Hotel Napoleon, Ascend Hotel Collection

  • Business centre
  • Use of cleaning chemicals that are effective against Coronavirus
  • Fitness centre
  • Family rooms
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Bar
  • Internet services
  • Room service
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Free WiFi
  • Guest accommodation is disinfected between stays
  • First aid kit available
  • 24-hour front desk
  • Physical distancing rules followed
  • Staff follow all safety protocols as directed by local authorities
  • Contactless check-in/check-out
  • WiFi
  • Restaurant
  • Parking
  • Face masks for guests available
  • Non-smoking rooms
  • Guest accommodation sealed after cleaning
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Air conditioning
  • WiFi available in all areas

Address

179 Madison Ave

Customers rating

80
531 reviews by TrustYou

Hotel badges

  • Business Hotel
  • City Hotel

Frequently asked questions

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

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