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Information about Hotel Napoleon, Ascend Hotel Collection

In Memphis (Downtown Memphis)

Enjoy American cuisine at Luna Restaurant & Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily for a fee.Make yourself at home in one of the 58 air-conditioned rooms featuring refrigerators and MP3 docking stations. Your pillowtop bed comes with premium bedding. 52-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms feature bathtubs or showers with rainfall showerheads and complimentary toiletries.The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change): Dining venue(s)Fitness facilities Due to COVID-19, this property’s food and beverage options may be limited.Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and concierge services.A stay at Hotel Napoleon, Ascend Hotel Collection places you in the heart of Memphis, steps from Mississippi River and 4 minutes by foot from Court Square. This 4-star hotel is 0.3 mi (0.4 km) from St. Peter Catholic Church and 0.3 mi (0.5 km) from Memphis Music Hall of Fame.Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.

Services of Hotel Napoleon, Ascend Hotel Collection

  • First aid kit available
  • Parking
  • Use of cleaning chemicals that are effective against Coronavirus
  • Guest accommodation is disinfected between stays
  • WiFi available in all areas
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Physical distancing rules followed
  • Contactless check-in/check-out
  • Face masks for guests available
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Internet services
  • Free WiFi
  • Cashless payment available
  • Staff follow all safety protocols as directed by local authorities
  • Family rooms
  • Guest accommodation sealed after cleaning
  • 24-hour front desk
  • WiFi
  • Non-smoking rooms
  • Hand sanitizer in guest accommodation and key areas
  • Air conditioning
  • Fitness centre
  • Restaurant
  • Room service
  • Business centre
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Bar

Address

179 Madison Ave

Customers rating

79
443 reviews by TrustYou

Hotel badges

  • Business Hotel
  • City Hotel

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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