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Information about Mainstay Suites Hotel

Near Knoxville Expo Center

Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the snack bar/deli. A complimentary self-serve breakfast is served daily from 6 AM to 9 AM.Make yourself at home in one of the 86 individually decorated guestrooms, featuring kitchenettes with full-sized refrigerators/freezers and stovetops. Your room comes with a pillowtop bed. Wired and wireless Internet access is complimentary, while 32-inch LCD televisions with cable programming provide entertainment. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.With a stay at Mainstay Suites, you'll be centrally located in Knoxville, within a 10-minute drive of University of Tennessee and Knoxville Expo Center. This hotel is 4.8 mi (7.7 km) from Knoxville Convention Center and 5.2 mi (8.3 km) from Market Square.Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Knoxville? This hotel features 909 square feet (84 square meters) of event facilities. Free self parking is available onsite.Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and wedding services. Additional features at this hotel include a television in a common area and a vending machine.

Services of Mainstay Suites Hotel

  • Toilet with grab rails
  • Lift
  • Free parking
  • Fitness
  • Secured parking
  • Physical distancing in dining areas
  • Air conditioning
  • Vending machine (drinks)
  • Board games/puzzles
  • Wheelchair accessible
  • Smoke alarms
  • Breakfast in the room
  • Pets allowed
  • Key card access
  • Internet services
  • Fitness centre
  • Fax/photocopying
  • Physical distancing rules followed
  • Private parking
  • WiFi
  • Non-smoking rooms
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Snack bar
  • Vending machine (snacks)
  • Cashless payment available
  • Parking
  • Facilities for disabled guests
  • Guest accommodation is disinfected between stays
  • Designated smoking area
  • First aid kit available
  • WiFi available in all areas
  • Fruits
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Minimarket on site
  • CCTV in common areas
  • Parking on site
  • Business centre
  • Use of cleaning chemicals that are effective against Coronavirus
  • Heating
  • Security alarm
  • Free WiFi
  • 24-hour front desk
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Food can be delivered to guest accommodation
  • Accessible parking
  • Guest accommodation sealed after cleaning
  • Family rooms
  • Staff follow all safety protocols as directed by local authorities
  • Meeting/banquet facilities
  • Fire extinguishers
  • Laundry
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Hand sanitizer in guest accommodation and key areas
  • Shared lounge/TV area

Address

144 Merchants Dr

Customers rating

74
555 reviews by TrustYou

Hotel badges

  • City Hotel

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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