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Information about Mainstay Suites Hotel

Near Knoxville Expo Center

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and wedding services. Additional features at this hotel include a television in a common area and a vending machine.Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Knoxville? This hotel features 909 square feet (84 square meters) of event facilities. Free self parking is available onsite.Due to COVID-19, this property’s food and beverage options may be limited.With a stay at Mainstay Suites, you'll be centrally located in Knoxville, within a 10-minute drive of Neyland Stadium and University of Tennessee. This hotel is 1.1 mi (1.8 km) from Knoxville Expo Center and 4.8 mi (7.7 km) from Knoxville Convention Center.Satisfy your appetite at the hotel's coffee shop/café, or stop in at the snack bar/deli. A complimentary self-serve breakfast is served daily from 6 AM to 9 AM.Make yourself at home in one of the 86 individually decorated guestrooms, featuring kitchenettes with full-sized refrigerators/freezers and stovetops. Your room comes with a pillowtop bed. Wired and wireless Internet access is complimentary, while 32-inch LCD televisions with cable programming provide entertainment. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.

Services of Mainstay Suites Hotel

  • Designated smoking area
  • WiFi available in all areas
  • Parking
  • CCTV in common areas
  • First aid kit available
  • Business centre
  • Facilities for disabled guests
  • Guest accommodation is disinfected between stays
  • Heating
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Parking on site
  • Use of cleaning chemicals that are effective against Coronavirus
  • Security alarm
  • Minimarket on site
  • Private parking
  • Children television networks
  • Hand sanitizer in guest accommodation and key areas
  • WiFi
  • Cashless payment available
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Shared lounge/TV area
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Family rooms
  • Laundry
  • Internet services
  • Breakfast in the room
  • Free WiFi
  • Free parking
  • Lift
  • Air conditioning
  • Physical distancing rules followed
  • Fax/photocopying
  • Non-smoking rooms
  • Fitness centre
  • Vending machine (snacks)
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Bridal suite
  • 24-hour front desk
  • Staff follow all safety protocols as directed by local authorities
  • Food can be delivered to guest accommodation
  • Snack bar
  • Meeting/banquet facilities
  • Fire extinguishers
  • Guest accommodation sealed after cleaning
  • Physical distancing in dining areas
  • Pets allowed
  • Smoke alarms
  • Board games/puzzles
  • Newspapers
  • Vending machine (drinks)

Address

144 Merchants Dr

Customers rating

72
462 reviews by TrustYou

Hotel badges

  • City Hotel
  • Economy Hotel

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Property Desc: Property Location Marriott Knoxville is in the heart of Knoxville, walking distance from Women's Basketball Hall of Fame and James White Fort. This hotel is within close proximity of Blount Mansion and Haley Heritage Square. Rooms Make yourself at home in one of the 378 air-conditioned guestrooms. Cable programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Conveniences include complimentary newspapers and coffee/tea makers, and housekeeping is provided daily. Rec, Spa, Premium Amenities Take advantage of recreation opportunities including a 24-hour fitness facility and a seasonal outdoor pool. Additional amenities include wireless Internet access (surcharge) and concierge services. Dining Satisfy your appetite at the hotel's restaurant, which serves breakfast and dinner, or stay in and take advantage of room service (during limited hours). Relax with your favorite drink at a bar/lounge or a poolside bar. Business, Other Amenities Featured amenities include high-speed (wired) Internet access (surcharge), a business center, and express check-in. Event facilities at this hotel consist of conference/meeting rooms and small meeting rooms. Free parking is available onsite. Room Info: Know Before You Go Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. Fee for in-room wireless Internet: USD 12.95 per day (rates may vary) Fee for in-room high-speed Internet (wired): USD 12.95 per day (rates may vary) Fee for wireless Internet in limited public areas: USD 12.95 per day (rates may vary) Fee for wireless Internet in business center: USD 12.95 per day (rates may vary) Fee for high-speed Internet (wired) in business center: USD 12.95 per day (rates may vary) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Hotel Policy: You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property. Checkin Instructions: Extra-person charges may apply and vary depending on hotel policy. Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Property Information: Pets not allowed Check-out time is noon Check-in time starts at 3 PM

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