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Information about The Palms Hotel

Wrap up your day with a drink at the poolside bar. A complimentary continental breakfast is served daily from 8 AM to 10:30 AM.Make yourself at home in one of the 32 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include ceiling fans, and housekeeping is provided daily.Featured amenities include a computer station, complimentary newspapers in the lobby, and multilingual staff. Limited parking is available onsite.Be sure to enjoy recreational amenities including an outdoor pool and bicycles to rent. Additional features at this Victorian guesthouse include complimentary wireless Internet access, concierge services, and a picnic area.A stay at The Palms Hotel places you in the heart of Key West, within a 15-minute walk of Duval Street and The Unitarian Universalist Fellowship of Key West. This guesthouse is 1.3 mi (2.1 km) from Mallory Square and 1.5 mi (2.4 km) from Smathers Beach.

Services of The Palms Hotel

  • Vending machine (snacks)
  • Safety deposit box
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Tour desk
  • Daily housekeeping
  • Air conditioning
  • Hand sanitizer in guest accommodation and key areas
  • Vending machine (drinks)
  • Picnic area
  • Non-smoking rooms
  • Swimming Pool
  • Outdoor furniture
  • Room service
  • Staff follow all safety protocols as directed by local authorities
  • Fire extinguishers
  • Process in place to check health of guests
  • Internet services
  • Bicycle rental
  • Designated smoking area
  • Guest accommodation is disinfected between stays
  • CCTV outside property
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Face masks for guests available
  • Family rooms
  • Pool bar
  • Free WiFi
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Swimming pool
  • Smoke alarms
  • Fax/photocopying
  • Pets allowed
  • 24-hour security
  • BBQ facilities
  • Outdoor pool (all year)
  • Luggage storage
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Heated pool
  • Key access
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • WiFi
  • Outdoor pool
  • Garden
  • Physical distancing in dining areas
  • Concierge service
  • Physical distancing rules followed
  • WiFi available in all areas
  • Use of cleaning chemicals that are effective against Coronavirus

Address

820 White St

Customers rating

84
1583 reviews by TrustYou

Hotel badges

  • Boutique Hotel

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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