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Information about Hilo Reeds Bay Hotel

Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace.. Featured amenities include express check-out, luggage storage, and laundry facilities..#Policies: This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Pool access available from 9:00 AM to 7:00 PM. Alcohol is not served or permitted at this property. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 48 hours between bookings. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in. . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed No onsite parking is available The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation Tax ID - W20358722 This property accepts credit cards; cash is not accepted Safety features at this property include a smoke detector Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property The guestrooms at this hotel are not accessible to wheelchairs at this time. . Special instructions: The front desk is open daily from 8:00 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in. For more details, please contact the property using the information on the booking confirmation.. Minimum age: 21. Check in from: 3:00 PM. Check in to: 8:00 PM. . Check out: 11:00 AM. House Rule: Children welcome. House Rule: No pets. House Rule: No smoking.

Services of Hilo Reeds Bay Hotel

  • Use of cleaning chemicals that are effective against Coronavirus
  • Parking
  • Hand sanitizer in guest accommodation and key areas
  • Designated smoking area
  • Fishing
  • CCTV in common areas
  • Shallow end
  • WiFi
  • Internet services
  • Cashless payment available
  • Laundry
  • Free WiFi
  • Terrace
  • 24-hour security
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Pool/beach towels
  • Swimming Pool
  • Express check-in/check-out
  • Non-smoking rooms
  • Parking on site
  • Contactless check-in/check-out
  • Guest accommodation is disinfected between stays
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hiking
  • Fax/photocopying
  • Free parking
  • Cycling
  • Shared lounge/TV area
  • Physical distancing rules followed
  • Outdoor pool
  • Non-smoking throughout
  • Golf course (within 3 km)
  • Beachfront
  • Fence around pool
  • Guest accommodation sealed after cleaning
  • Private parking
  • Vending machine (drinks)
  • Snorkelling
  • Access to health care professionals
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Smoke alarms
  • CCTV outside property
  • Luggage storage
  • Canoeing
  • Staff follow all safety protocols as directed by local authorities
  • Diving
  • Fire extinguishers
  • Outdoor pool (all year)
  • First aid kit available
  • Process in place to check health of guests
  • Thermometers for guests provided by property

Address

175 Banyan Drive

Customers rating

72
582 reviews by TrustYou

Hotel badges

  • Airport Hotel
  • Beach Hotel

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Take advantage of recreation opportunities such as bicycles to rent or take in the view from a terrace and a garden. Additional features at this lodge include complimentary wireless Internet access, a television in a common area, and tour/ticket assistance.. Featured amenities include luggage storage, laundry facilities, and a library. Free self parking is available onsite..#Mandatory fees: You'll be asked to pay the following charges at the property: Deposit: USD 200 per accommodation, per stay We have included all charges provided to us by the property. . Optional fees: The following fees and deposits are charged by the property at time of service, check-in, or check-out. Late check-in fee for check-in between 8:00 PM and 11:00 PM (amount varies) Housekeeping fee: USD 20 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: Only registered guests are allowed in the guestrooms. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 6 and up, and the test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and up. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global). . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher and a smoke detector Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: The front desk is open daily from 9:00 AM - 5:00 PM. If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 6 and up, and the test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and up.. Minimum age: 18. Check in from: 3:00 PM. Check in to: 8:00 PM. . Check out: 11:00 AM. House Rule: Children welcome. House Rule: No pets. House Rule: Smoking permitted.

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Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and a picnic area.. Featured amenities include luggage storage, laundry facilities, and microwave in a common area. Free self parking is available onsite..#Mandatory fees: You'll be asked to pay the following charges at the property: Breakage deposit: USD 150 per stay We have included all charges provided to us by the property. . Policies: Only registered guests are allowed in the guestrooms. This property advises that guest safety measures are currently in place. Social distancing measures are in place and staff at the property wear personal protective equipment. Contactless check-out is available. . Instructions: This property is managed by a professional host Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a debit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation Tax ID - TA-031-350-1696-01 This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit . Special instructions: The front desk is open daily from 8:00 AM - 7:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival.. Minimum age: 18. Check in from: 3:00 PM. Check in to: 11:00 PM. . Check out: 10:30 AM. House Rule: Children welcome. House Rule: No pets, service animals welcome. House Rule: No smoking.

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  • Departure times ( check-out ) at 11:00.
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