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Information about Hilton Garden Inn Nashville/Franklin Cool Springs Hotel

Near CoolSprings Galleria

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Franklin? This hotel has facilities measuring 2700 square feet (251 square meters), including a conference center. Free self parking is available onsite.Make yourself at home in one of the 131 air-conditioned rooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. Wired and wireless Internet access is complimentary, while 37-inch LCD televisions with cable programming provide entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.The property will be renovating from January 3 2022 to June 30 2022 (completion date subject to change). The following areas are affected: Select guestrooms Renovation work will only be conducted on weekdays. Every effort will be made to minimize noise and disturbance.Enjoy American cuisine at Seasons Local Fare, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee.Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, gift shops/newsstands, and a fireplace in the lobby.Located in Franklin, Hilton Garden Inn Nashville/Franklin Cool Springs is in the business district, a 4-minute drive from CoolSprings Galleria and 7 minutes from Crockett Park. This hotel is 7.8 mi (12.6 km) from Carter House and 12.5 mi (20.1 km) from Nashville Zoo.

Services of Hilton Garden Inn Nashville/Franklin Cool Springs Hotel

  • Computer station
  • Service animals are allowed
  • Property is cleaned with disinfectant
  • Express check-in
  • Conference space size (meters) - 251
  • Social distancing measures are in place
  • Assistive listening devices available
  • LGBTQ friendly
  • Masks are compulsory at the property
  • Snack bar/deli
  • Masks are available to guests
  • Picnic area
  • Coworking spaces
  • Coffee/tea in common areas
  • Electric car charging station
  • Free self parking
  • Free RV, bus, truck parking
  • Conference space
  • 24-hour business center
  • Temperature checks are available to guests
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Shield between guests and staff in main contact areas
  • Wheelchair accessible (may have limitations)
  • Braille or raised signage
  • Wheelchair-accessible lounge
  • Television in common areas
  • Hiking/biking trails nearby
  • Wheelchairs available on site
  • Vending machine
  • Wheelchair accessible
  • Free WiFi
  • Visual alarms in hallways
  • Outdoor furniture
  • Wheelchair-accessible meeting spaces/business center
  • Contactless check-out is available
  • Banquet hall
  • Number of restaurants - 1
  • Roll-in shower
  • Free parking nearby
  • Conference center
  • Gift shops or newsstand
  • 24-hour fitness facilities
  • Essential workers only - NO
  • Number of meeting rooms - 4
  • Number of bars/lounges - 1
  • Dry cleaning/laundry service
  • Express check-out
  • Contactless check-in is available
  • Professional property host/manager
  • Protective clothing is available to guests
  • Service animals are exempt from fees/restrictions
  • Number of indoor pools - 1
  • Wheelchair-accessible registration desk
  • Only dogs and cats are allowed
  • Staff wears personal protective equipment
  • Wheelchair-accessible pool
  • Firepit
  • Garden
  • Ballroom
  • In-room accessibility
  • Fireplace in lobby
  • Guests are provided with free hand sanitizer
  • Elevator
  • Property confirms they are implementing guest safety measures
  • Conference space size (feet) - 2700
  • Laundry facilities
  • Wheelchair accessible parking
  • Commonly-touched surfaces are cleaned with disinfectant
  • Individually-wrapped food options are available for breakfast
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Accessible bathroom
  • Property confirms they are implementing enhanced cleaning measures
  • Reception hall
  • Pets allowed
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Minimum guest age is 21
  • Terrace
  • Shopping on site
  • Business center
  • Multilingual staff
  • Staff temperature checks are conducted regularly
  • Safe-deposit box at front desk
  • Wheelchair-accessible path to elevator
  • Smoke-free property
  • Individually-wrapped food options are available
  • 24-hour front desk
  • Wheelchair-accessible on-site restaurant
  • Breakfast available (surcharge)
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Fitness facilities
  • Maximum number of pets per room 2


9150 Carothers Pkwy

Customers rating

570 reviews by TrustYou

Hotel badges

  • Family Hotel
  • Business Hotel

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Frequently asked questions

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What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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