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Information about The Penthouse at Grand Plaza Hotel

Located in the heart of downtown Chicago, just 3 blocks away from the Magnificent Mile, this self-catering apartment features a balcony with iconic views of the city. Free WiFi access is available. Floor-to-ceiling windows frame the fireplace in the 2-bedroom apartment at The Penthouse at Grand Plaza. Along with a fully-equipped kitchen and 3 full bathrooms, the apartment includes a dining area, laundry facilities and 3 separate balconies. A rooftop swimming pool and sun deck are provided at Grand Plaza Chicago Penthouse. Guests can make use of the fitness centre and basketball court or shop for essentials at the on-site market. Navy Pier and scenic Millennium Park are both less than a mile away from the hotel.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property will not accommodate hen, stag or similar parties. A damage deposit of USD 1000 is required. The host charges this 14 days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note that guests must be 25 years of age to make a reservation at this property. A valid photo ID and credit card is required prior to check-in.

Services of The Penthouse at Grand Plaza Hotel

  • Dry cleaning
  • Fence around pool
  • Air conditioning
  • Business centre
  • Outdoor pool (seasonal)
  • Facilities for disabled guests
  • Non-smoking rooms
  • Lift
  • Sun terrace
  • Family rooms
  • WiFi available in all areas
  • WiFi
  • 24-hour front desk
  • Rooftop pool
  • Pool with view
  • Fax/photocopying
  • Non-smoking throughout
  • On-site parking
  • Shallow end
  • Free WiFi
  • Outdoor pool
  • Mini-market on site
  • Internet services
  • Heated pool
  • Swimming Pool
  • Fitness centre
  • 24-hour security
  • Parking
  • Heating
  • CCTV in common areas
  • Pool/beach towels
  • Smoke alarms
  • Sauna

Address

540 North State Street

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  • Additional luggage
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  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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