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Information about The Duke Mansion Hotel

The Duke Mansion is less than 10 minutes’ drive from Charlotte city centre and Bojangles' Coliseum. This hotel offers a flat-screen TV in each room and a hot breakfast. Free WiFi, a flat-screen TV, and an iPod docking station are featured in every classically decorated guest room of this Charlotte bed and breakfast. Free toiletries are provided, and some rooms feature an enclosed patio. A fitness centre is on site at the Duke Mansion and meeting and banquet facilities are available. Guests can also access a library for books and movies. This hotel is less than 20 minutes’ drive from Charlotte Douglas International Airport. The Carolina Golf Course is 6 miles away and Myers Park is 2 miles away.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Managed by a private host

Services of The Duke Mansion Hotel

  • Dry cleaning
  • Air conditioning
  • Business centre
  • Walking tours
  • Facilities for disabled guests
  • Food can be delivered to guest accommodation
  • Newspapers
  • Children's playground
  • Daily housekeeping
  • Safety deposit box
  • Physical distancing rules followed
  • Access to health care professionals
  • Hand sanitizer in guest accommodation and key areas
  • Smoke alarms
  • Fire extinguishers
  • Themed dinner nights
  • Designated smoking area
  • First aid kit available
  • Heating
  • Staff follow all safety protocols as directed by local authorities
  • Packed lunches
  • Terrace
  • WiFi
  • Thermometers for guests provided by property
  • Face masks for guests available
  • Cashless payment available
  • Bridal suite
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Children television networks
  • Concierge service
  • Guest accommodation sealed after cleaning
  • Security alarm
  • Physical distancing in dining areas
  • Kids' outdoor play equipment
  • Breakfast takeaway containers
  • Use of cleaning chemicals that are effective against Coronavirus
  • Shared lounge/TV area
  • Garden
  • Meeting/banquet facilities
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Non-smoking rooms
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Delivered food is securely covered
  • Free parking
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • On-site parking
  • Luggage storage
  • Temporary art galleries
  • Bar
  • Internet services
  • Library
  • Breakfast in the room
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Fax/photocopying
  • WiFi available in all areas
  • Parking
  • Free WiFi
  • Guest accommodation is disinfected between stays
  • 24-hour front desk
  • Golf course (within 3 km)
  • Happy hour
  • Lift
  • Process in place to check health of guests

Address

400 Hermitage Road

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During the booking process you will be offered all the services you can add:
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  • Additional luggage
  • Car rental
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  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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