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Information about The Mount Royale Hotel

The Mount Royale Hotel offers 24 bedrooms all with wireless internet and a bar with a coal fire. À la carte breakfast is offered at the property. Other facilities include a seasonal heated outdoor swimming pool (open from May to September), sauna and a steam room open all year set in English Gardens. The Mount Royale hotel is situated within walking distance of the City of York, home to York minster, Castle museum and the Viking centre.

This property will not accommodate hen, stag or similar parties. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Please inform The Mount Royale Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Hot tub/jacuzzi is closed from Mon 17 May 2021 until Thu 30 Sept 2021 Garden Pool is closed from Thu 30 Sept 2021 until Sat 30 Apr 2022 Please note that extra beds are only available in the Suite Rooms. Please note, the seasonal outdoor heated swimming pool is open from May until September only.

Services of The Mount Royale Hotel

  • CCTV outside property
  • Bar
  • Private parking
  • Staff follow all safety protocols as directed by local authorities
  • Shared lounge/TV area
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • On-site parking
  • Fire extinguishers
  • Swimming Pool
  • Hand sanitizer in guest accommodation and key areas
  • First aid kit available
  • Process in place to check health of guests
  • Bridal suite
  • Dry cleaning
  • Pets allowed
  • Outdoor pool (seasonal)
  • Trouser press
  • Family rooms
  • Golf course (within 3 km)
  • Concierge service
  • Laundry
  • Non-smoking throughout
  • Guest accommodation is disinfected between stays
  • Free WiFi
  • Guest accommodation sealed after cleaning
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Face masks for guests available
  • Heating
  • Books, DVDs, music for children
  • Safety deposit box
  • Kid meals
  • Sauna
  • Packed lunches
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Physical distancing in dining areas
  • Luggage storage
  • Use of cleaning chemicals that are effective against Coronavirus
  • Breakfast takeaway containers
  • WiFi available in all areas
  • Sun terrace
  • Non-smoking rooms
  • Garden
  • Meeting/banquet facilities
  • 24-hour front desk
  • WiFi
  • Lockers
  • Fax/photocopying
  • Ironing service
  • Room service
  • Outdoor pool
  • Breakfast in the room
  • Parking
  • Board games/puzzles
  • Free parking
  • CCTV in common areas
  • Delivered food is securely covered
  • Pool/beach towels
  • Smoke alarms
  • Daily housekeeping
  • Access to health care professionals
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Cashless payment available
  • Contactless check-in/check-out
  • Physical distancing rules followed
  • 24-hour security
  • Special diet menus (on request)
  • Shoeshine
  • Designated smoking area
  • Thermometers for guests provided by property
  • Internet services
  • Newspapers
  • Invoice provided
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Food can be delivered to guest accommodation

Address

117/119 The Mount

Customers rating

89
885 reviews by TrustYou

Hotel badges

  • Wellness Hotel
  • Romantic Hotel
  • City Hotel

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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