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Information about The Mount Royale Hotel

The Mount Royale Hotel offers 24 bedrooms all with wireless internet and a bar with a coal fire. À la carte breakfast is offered at the property. Other facilities include a seasonal heated outdoor swimming pool (open from May to September), sauna and a steam room open all year set in English Gardens. The Mount Royale hotel is situated within walking distance of the City of York, home to York minster, Castle museum and the Viking centre.

This property will not accommodate hen, stag or similar parties. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Please inform The Mount Royale Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Garden Pool is closed from Thu 30 Sept 2021 until Sat 30 Apr 2022 Please note that extra beds are only available in the Suite Rooms. Please note, the seasonal outdoor heated swimming pool is open from May until September only.

Services of The Mount Royale Hotel

  • Non-smoking throughout
  • Physical distancing in dining areas
  • Invoice provided
  • Process in place to check health of guests
  • Physical distancing rules followed
  • Fax/photocopying
  • Outdoor pool
  • Swimming Pool
  • Luggage storage
  • Bridal suite
  • Food can be delivered to guest accommodation
  • Free parking
  • Shared lounge/TV area
  • Packed lunches
  • Laundry
  • Internet services
  • Delivered food is securely covered
  • Face masks for guests available
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Dry cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Kid meals
  • First aid kit available
  • Ironing service
  • Concierge service
  • WiFi available in all areas
  • Parking on site
  • Use of cleaning chemicals that are effective against Coronavirus
  • 24-hour security
  • WiFi
  • Have you removed, or never offered, all plastic cutlery and tableware?
  • Heating
  • Shoeshine
  • Garden
  • Room service
  • At least 80% of lighting uses energy-efficient LED bulbs
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Cashless payment available
  • Breakfast takeaway containers
  • Private parking
  • 24-hour front desk
  • Pets allowed
  • Books, DVDs, music for children
  • Recycling bins are available to guests and waste is recycled
  • Smoke alarms
  • Trouser press
  • Have you removed, or never offered, all plastic water bottles?
  • Non-smoking rooms
  • Bar
  • Outdoor pool (seasonal)
  • Sun terrace
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Have you removed, or never offered, all plastic stirrers?
  • Sauna
  • Family rooms
  • Golf course (within 3 km)
  • Have you removed, or never offered, all plastic straws?
  • Breakfast in the room
  • Pool/beach towels
  • Contactless check-in/check-out
  • Safety deposit box
  • Free WiFi
  • Daily housekeeping
  • Green spaces such as gardens/rooftop gardens on the property
  • Parking
  • Thermometers for guests provided by property
  • Food waste policy in place that includes education, food waste prevention, reduction, recycling, and disposal
  • Guests have the option to reuse towels
  • CCTV outside property
  • Guest accommodation is disinfected between stays
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Special diet menus (on request)
  • Guests can opt-out of daily cleaning service
  • Designated smoking area
  • Guest accommodation sealed after cleaning
  • Lockers
  • Staff follow all safety protocols as directed by local authorities
  • Fire extinguishers
  • Meeting/banquet facilities
  • Have you removed, or never offered, all plastic cups?
  • Provide guests with information regarding local ecosystems, heritage and culture, as well as visitor etiquette
  • CCTV in common areas
  • Access to health care professionals
  • Board games/puzzles
  • Newspapers

Address

117/119 The Mount

Customers rating

90
1049 reviews by TrustYou

Hotel badges

  • City Hotel
  • Romantic Hotel
  • Wellness Hotel

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

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Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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