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Information about Hedley House Hotel

The 3-star Hedley House Hotel is situated in a quiet residential area, 500 metres from York Minster and 8-minute walk of York city centre, bus and rail stations. The hotel boasts a 6-people hot tub, a sauna, and an on-site beauty therapist. Under the same family ownership since 1984, all rooms feature a large flat-screen TV with Freeview channels. Hedley House was tastefully converted in 1984 from 2 Victorian town houses and has now expanded to include 2 interconnecting houses of self-catering apartments and 11 more spacious quality rooms. It has its own private car park, and there is a lounge bar and three dining rooms where award-winning, home-cooked evening meals and breakfasts are served. Food is made from locally sourced ingredients, and light snacks are also available.

Please inform Hedley House Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). Please note that there are 3 steps leading up to the property. There is a ramp for wheelchair users. There is no lift in the property, but there are 4 rooms located on the ground floor should guests require them. Subject to availability by prior request. Please note there is no charge for guests bringing their own babycots. Please specify at time of booking if this is applicable. Please note that dinner is a 2-course option. Additional courses can be added at the property. Please note that access to the sauna and spa bath is subject to availability.

Services of Hedley House Hotel

  • Guest accommodation is disinfected between stays
  • Special diet menus (on request)
  • Parking
  • Heating
  • WiFi
  • Spa and wellness centre
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Cashless payment available
  • Hand sanitizer in guest accommodation and key areas
  • Daily housekeeping
  • CCTV in common areas
  • Private parking
  • Room service
  • Shoeshine
  • Ironing service
  • First aid kit available
  • Fax/photocopying
  • Walking tours
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • On-site parking
  • Use of cleaning chemicals that are effective against Coronavirus
  • Newspapers
  • Physical distancing in dining areas
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Kid meals
  • Shared lounge/TV area
  • Luggage storage
  • Garden
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Food can be delivered to guest accommodation
  • Safety deposit box
  • Non-smoking rooms
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Laundry
  • Vending machine (snacks)
  • Guest accommodation sealed after cleaning
  • Hot tub/jacuzzi
  • Staff follow all safety protocols as directed by local authorities
  • Physical distancing rules followed
  • Packed lunches
  • Non-smoking throughout
  • VIP room facilities
  • Snack bar
  • Restaurant
  • Shuttle service (additional charge)
  • Smoke alarms
  • Family rooms
  • Children television networks
  • Fire extinguishers
  • Facilities for disabled guests
  • Internet services
  • Bar
  • Free WiFi
  • Process in place to check health of guests
  • BBQ facilities
  • Dry cleaning
  • Golf course (within 3 km)
  • Massage
  • Sun terrace

Address

3 Bootham Terrace

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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