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Information about Saxonville Hotel

This charming family-run hotel has a great restaurant and a wonderful, peaceful location on Whitby’s West Cliff, near the seafront and within walking distance of the town centre. A private on-site car park is available to guests for an additional cost. With a 3-star rating from VisitBritain, this elegant hotel offers comfort and hospitality just a short stroll from the narrow streets and winding alleyways of this delightful, historic town. All of the en suite rooms are tastefully decorated and furnished to high standards. Each spacious room has a TV, radio, telephone, hairdryer, and tea/coffee making facilities. The Fairfield Restaurant offers traditional English food, prepared daily in the kitchens and complemented by speciality desserts.

Please note that the hotel does not accept American Express cards. If you use an American Express card to guarantee your booking, you will be contacted for alternative card details, or the booking will be cancelled. To enter and exit the car park a key will be required, this can be collected from reception. Please note, the property are strict with their non-refundable policy therefore, free cancellations or refunds will not be accepted under any circumstance. Admin fees may be applicable for any modifications made for out of policy bookings and non-refundable's.

Services of Saxonville Hotel

  • Private parking
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • On-site parking
  • Non-smoking rooms
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Heating
  • Parking
  • Hand sanitizer in guest accommodation and key areas
  • Room service
  • Staff follow all safety protocols as directed by local authorities
  • Special diet menus (on request)
  • Board games/puzzles
  • Physical distancing in dining areas
  • Meeting/banquet facilities
  • WiFi
  • Use of cleaning chemicals that are effective against Coronavirus
  • Restaurant
  • Cashless payment available
  • Fire extinguishers
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Smoke alarms
  • Food can be delivered to guest accommodation
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Newspapers
  • Kid meals
  • Non-smoking throughout
  • Face masks for guests available
  • Packed lunches
  • Golf course (within 3 km)
  • Free WiFi
  • Internet services
  • First aid kit available
  • Guest accommodation is disinfected between stays
  • Bar
  • Daily housekeeping

Address

Ladysmith Avenue

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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